Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . Purpose & Impact: This position has the responsibility of ensuring quality care. The individual holding this position monitors daily activities of residents and informs the Program Manager of programmatic issues on a daily basis. Responsibilities include supervising shelter residents intakes and monitoring necessary paperwork for the Centralized Intake component. This is a direct service delivery position. This position is not eligible for remote or hybrid work. This role requires a rotation of days worked and flexibility in shift scheduling.