Yard Customer Service I

ASHBY LUMBER CO INC•Berkeley, CA

1d•$19 - $21•Onsite

About The Position

The first priority of this position is to assist customers with orders and loading of customer’s vehicles. This position demands individual alertness and safety practice. The ability to safely operate heavy machinery and power vehicles such as forklifts is essential. This position involves standing and walking for extended periods of time. Must be able to work in an outdoor environment through-out the year with various weather changes. Stocking of lumber products of various weights and sizes is also required for this position.

Responsibilities

Assisting customers with orders
Direct customer traffic to appropriate areas
Filling customer orders in a timely manner
Solving customer issues, problems and concerns to the best of your ability
Reading and understanding invoice and order tags
Traffic control of main parking lot and yard
Proper use of 2 way radio to communicate in the yard
Stocking all lumber product to appropriate area/ rack
Stocking all other products to appropriate area/ rack
Clear the aisles and bays of all wrapping material and packing bands
Maintain safe working practices at all times
Safely operate forklifts in yard for loading, stocking and building orders
Safely operate machinery such as arm saw, table saw etc.
Safely use tools such as box cutters, tin snips and tape measure
Use of gloves, goggles, ear protection and any other PPE when appropriate
Use of return slips for customer returns
Use of order stickers to label orders and special orders including returns
Use of cut sheets and other forms such as farmload pull sheet(s) when appropriate
Other tasks as assigned by your supervisor or management