Yard/Customer Service Associate

CENTRAL VALLEY BUILDERS SUPPLY•Napa, CA

3d•Onsite

About The Position

Central Valley is a leading family-owned and operated building supply company with eight locations throughout Northern California. We have been in business since 1955 and have grown to become one of the largest regional suppliers of building and agricultural products in the United States. Central Valley has been voted among the Best Places to work in the North Bay by the North Bay Business Journal. We are currently seeking a Yard/Customer Service Associate for our Napa facility. The Yard/Customer Service Associate locates, loads and unloads building materials in the yard and warehouse. Writes accurate yard tags to ensure proper inventory count and a smooth customer transaction. Maintains a safe and clean work environment. Helps customers locate the product they need and loads vehicles as necessary. Unloads and stocks incoming materials. Writes yard tags accurately with product code and quantity for purchase. Keeps all yard and warehouse areas clean, neat, safe, and secure. Assembles and loads products for delivery to customers, and transfers to other locations. Observes yard and warehouse for safety, potential theft, and security risks. Reviews vendor packing slip in order to verify quantity, product accuracy and condition, and turns into receiving. Resolves customer dissatisfaction with materials. Stores material safely to prevent damage. Stocks inventory neatly in the proper location within the yard and/or warehouse. Rotates stock to maintain product quality – retail ready. Identifies different building materials and wood products. Operates and maintains the forklift and other yard equipment safely. Completes daily forklift checklist Measures and cuts materials by operating a power saw. Strives for zero product damage while loading and unloading. Reports all damages to the supervisor immediately.

Requirements

1 year of Customer Service experience required
Strong measuring skills
Familiarity with power and hand tools
Must be able to pass a pre-employment drug screen and criminal background check

Nice To Haves

Forklift experience preferred

Responsibilities

locates, loads and unloads building materials in the yard and warehouse
Writes accurate yard tags to ensure proper inventory count and a smooth customer transaction
Maintains a safe and clean work environment
Helps customers locate the product they need and loads vehicles as necessary
Unloads and stocks incoming materials
Writes yard tags accurately with product code and quantity for purchase
Keeps all yard and warehouse areas clean, neat, safe, and secure
Assembles and loads products for delivery to customers, and transfers to other locations
Observes yard and warehouse for safety, potential theft, and security risks
Reviews vendor packing slip in order to verify quantity, product accuracy and condition, and turns into receiving
Resolves customer dissatisfaction with materials
Stores material safely to prevent damage
Stocks inventory neatly in the proper location within the yard and/or warehouse
Rotates stock to maintain product quality – retail ready
Identifies different building materials and wood products
Operates and maintains the forklift and other yard equipment safely
Completes daily forklift checklist
Measures and cuts materials by operating a power saw
Strives for zero product damage while loading and unloading
Reports all damages to the supervisor immediately