Yard Associate - Customer Service

LEZZER HOLDINGS INC•Du Bois, PA

1d•Onsite

About The Position

Lezzer Lumber, a family-owned and operated company established in 1927, is a prominent leader in the building supply materials industry, recognized as the 30th largest lumber dealer in the United States. The company operates 11 retail stores, 4 commercial door facilities, and a truss manufacturing plant, all located within Pennsylvania. Lezzer Lumber specializes in providing building materials for both commercial and residential construction projects, with a strong commitment to delivering quality products and exceptional customer service. Employees are specifically trained to prioritize customer satisfaction, leveraging their extensive knowledge to ensure order accuracy and successful job completion. The Yard Associate - Customer Service role involves a range of general lumber yard duties, including the preparation and loading of customer delivery orders, the efficient unloading, verification, and storage of incoming merchandise, direct assistance to customers with loading, support for deliveries, and maintaining the cleanliness and organization of the yard and surrounding areas.

Requirements

Basic reasoning concepts such as proper and safe loading practices.
Must be able to complete a forklift operator’s certification.
Ability to work with basic mathematical concepts in order to calculate order quantities and verification of incoming freight shipments.
Knowledge of basic building materials.

Responsibilities

Prepares customer delivery orders and loads on delivery vehicle as assigned.
Unloads incoming freight merchandise, verifies, counts, and puts away stock in pre-designated areas.
Properly identifies, tags, and stores incoming special-order merchandise.
Corrects or brings to the attention of the Yard / Operations Manager any unsafe building, yard, or storage condition.
Performs the loading and unloading of customers.
Performs basic yard housekeeping duties such as sweeping floors and picking up trash.
Returns customer return merchandise to pre-designated storage areas.
Assists in the delivery of yard merchandise as assigned.
Picks-up trash, banding, wrappers, and other foreign objects in the yard and adjacent areas.
Maintains weed/grass control in yard and adjacent areas.
Culls lumber and building materials.
Assists in loading vehicles or unloading freight as directed.
Levels lumber units.
Follows safe vehicle and equipment operation and general yard practices.
Assists in the delivery of customer orders as required.
Performs minor facility maintenance tasks as directed.
Immediately reports all accidents, injuries, and incidents of damage, to merchandise, buildings and equipment and customer property to the Operations Manager.
Knows and practices safe and proper lifting, carrying and material maneuvering practices.