Y-NOW Mentoring Case Manager Safe Place Services

YMCA • Louisville, KY

404d • $44,000 - $44,000

About The Position

The Y-NOW Mentoring Case Manager at the YMCA of Greater Louisville is responsible for supporting and advocating for youth aged 11-15 who have a parent currently or previously incarcerated. This role involves managing a caseload of mentor/youth matches, facilitating group sessions, and collaborating with community partners to ensure the well-being and progress of participants. The position emphasizes a strength-based approach to case management, focusing on building relationships and providing resources to youth, caregivers, and mentors.

Requirements

• Bachelor's Degree preferred.
• Minimum of 21 years of age.
• Strong oral and written communication skills.
• High awareness of community resources and referring agencies.
• Availability to work some nights and weekends.
• Ability to be out of town for several days for retreats.
• Minimum of 2 years experience case managing volunteers/mentors or working with high-risk youth.
• Knowledge of children with incarcerated parents and/or youth who have experienced trauma is preferred.
• Familiarity with Trauma Informed Care and Positive Youth Development philosophies.
• Strong multi-tasking, organization, and time management skills.
• Strong computer skills (Outlook; Microsoft Office) and knowledge of web-based applications.
• Valid driver's license, own vehicle, and valid car insurance.

Nice To Haves

• Experience with youth mentoring programs.
• Knowledge of local community resources for youth and families.

Responsibilities

• Uphold the mission of the YMCA and demonstrate core values of honesty, respect, and responsibility.
• Maintain an active caseload of 30+ mentor/youth matches and caregivers.
• Keep accurate records and statistical information for evaluating participant progress.
• Support and foster strong mentor/mentee relationships and communication.
• Facilitate and prepare materials for group sessions and activities.
• Conduct regular school and home visits.
• Maintain regular contact with caregivers and volunteer mentors.
• Attend and facilitate meetings for/with youth at various locations.
• Manage collaborations with community partners and school administrators for referrals and advocacy.
• Assist with ongoing program development with the program director.
• Develop and implement policies, procedures, and curriculum to achieve program goals.
• Attend meetings and trainings as requested by the program director.
• Participate in community outreach events and retreats.
• Manage emergency situations on a 24-hour on-call basis.
• Adhere to confidentiality and professional boundaries, following mandated abuse reporting requirements.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid sick time
• Paid vacation
• Short Term Disability
• Long Term Disability
• Community Wide YMCA Membership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: Bachelor's degree