Xfinity Retail Service Associate

Comcast • Harrisburg, PA

88d • $17

About The Position

As a Retail Service Associate at Xfinity, you will be responsible for supporting the store team to deliver a best-in-class experience for customers. Your role will involve providing great support to customers and the store team while constantly striving for improvement. You will maintain accurate inventory, ensure clean stores, and create an exciting environment for customers who come back to learn more. This position involves working on straightforward tasks using established procedures.

Requirements

• High School Diploma / GED required.
• 0-2 years of relevant work experience.
• Strong communication skills.
• Customer-focused attitude.
• Professional integrity and resilience.
• Self-motivation and teamwork skills.
• Workplace organization skills.

Responsibilities

• Provide strong understanding and enthusiasm for technology, especially company products and services.
• Support the store team in both front and back of the store.
• Ensure counters, devices, accessories, and walkways are accessible, clean, and functioning.
• Greet customers during busy moments and connect them to a sales consultant in a timely manner.
• Demonstrate company technology to new customers to ensure they know the basics.
• Inspect the back of the store for clean, secure, and appropriately placed inventory.
• Assist with receiving inventory and properly stocking the back of house to store standards.
• Conduct the weekly cycle count process and look for opportunities to improve the store count process.
• Suggest improvements that enhance the customer and/or store experience.
• Adjust and adapt to store management priorities and direction.
• Carry and lift up to 25-pound boxes, stand and move about the store constantly.
• Work nights and weekends, variable schedules, and overtime as necessary.

Benefits

• Base pay of $17.00 per hour.
• Eligibility for commission for sales positions.
• Eligibility for a bonus for non-sales positions.
• Best-in-class benefits including physical, financial, and emotional support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: High school or GED