Xfinity Retail Service Associate - Chattanooga

Comcast • Chattanooga, TN

96d • $15

About The Position

As a Retail Service Associate at Xfinity, you will be responsible for supporting the store team to deliver a best-in-class experience for customers. Your role will involve providing great support to customers and the store team while constantly striving for improvement. You will maintain accurate inventory, ensure clean stores, and create an environment that excites customers to return. The position requires working on straightforward tasks using established procedures.

Requirements

• High School Diploma / GED required.
• 0-2 years of relevant work experience.
• Strong communication skills.
• Customer-focused attitude.
• Professional integrity and resilience.
• Self-motivated and able to work as part of a team.
• Ability to organize the workplace effectively.

Responsibilities

• Provide strong understanding and enthusiasm for technology, especially company products and services.
• Support the store team in both front and back of the store.
• Ensure counters, devices, accessories, and walkways are accessible, clean, and functioning.
• Greet customers and connect them to a sales consultant in a timely manner.
• Demonstrate company technology to new customers.
• Inspect the back of the store for clean, secure, and appropriately placed inventory.
• Assist with receiving inventory and stocking the back of house.
• Conduct the weekly cycle count process and look for opportunities to improve the store count process.
• Suggest improvements that enhance the customer and/or store experience.
• Adjust to store management priorities and demonstrate professionalism and integrity.
• Carry and lift up to 25-pound boxes, stand, and move about the store constantly.
• Work nights, weekends, variable schedules, and overtime as necessary.

Benefits

• Base pay of $15.00 per hour.
• Eligibility for commission for sales positions.
• Eligibility for bonuses for non-sales positions.
• Best-in-class benefits including physical, financial, and emotional support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: High school or GED