Xfinity Retail Sales Consultant

Comcast • Daly City, CA

191d • $50,320 - $56,352

About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Requirements

• High School Diploma or equivalent.
• Generally requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience.
• Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
• Ability to work in alternate stores outside of the home base store.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Responsibilities

• Working directly with customers in a retail location, evaluating the customer's potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment.

Benefits

• Medical, Dental, and Vision coverage.
• Comcast XFINITY courtesy services.
• Discount tickets to our Universal Resorts.
• Paid Parental leave.
• Tuition reimbursement of up to $8,000.
• Paid Time Off.
• 401K Savings Plan - with up to 6% dollar-to-dollar matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Broadcasting and Content Providers
• Education Level: High school or GED