Xfinity Retail Sales Consultant

Comcast • Tracy, CA

417d • $34,424 - $34,424

About The Position

The Xfinity Retail Sales Consultant role at Comcast involves engaging with customers in a retail environment to assess their needs and recommend suitable products and services. This position combines sales expertise with exceptional customer service skills, aiming to enhance customer satisfaction and drive sales through effective communication and product knowledge. The role offers opportunities for on-the-job training and uncapped commission potential, making it ideal for tech enthusiasts who thrive in a dynamic, customer-focused environment.

Requirements

• High School Diploma or equivalent.
• 2-5 years of related experience, preferably in consumer electronics or wireless retail sales.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to lift 25-pound boxes and stand/move about the store constantly.

Nice To Haves

• Experience in retail sales or customer service roles.
• Strong technical knowledge and enthusiasm for technology.

Responsibilities

• Working directly with customers in a retail location to evaluate their product needs and make recommendations.
• Providing outstanding customer service during all customer interactions.
• Helping customers interpret and clarify their account statements and process payments in-store.
• Answering customer inquiries regarding current or new services, making account changes, and processing service requests.
• Acting as a brand ambassador to promote Comcast/Xfinity products.
• Maintaining expert-level knowledge of sales products and competitive information.
• Contributing to a fun and competitive work environment.

Benefits

• Medical, Dental, and Vision coverage
• Comcast XFINITY courtesy services
• Discount tickets to Universal Resorts
• Paid Parental leave
• Tuition reimbursement up to $8,000
• Paid Time Off
• 401K Savings Plan with up to 6% dollar-to-dollar matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Broadcasting and Content Providers
• Education Level: High school or GED