Xfinity Retail Sales Consultant (N. Charleston)
About The Position
Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, the company offers career opportunities across various locations and disciplines. This role as an Xfinity Retail Sales Consultant involves engaging customers with enthusiasm, demonstrating and explaining product features, providing outstanding customer service, meeting sales targets, and assisting customers with account statements, bill payments, service changes, and upgrades. The consultant acts as a brand ambassador, promoting Comcast/Xfinity products with expert-level understanding and passion for technology. The position requires maintaining detailed sales product knowledge, contributing to a fun and competitive environment, and adhering to retail operational policies. Comcast offers on-the-job training, comprehensive benefits, and unlimited salary potential with uncapped commissions for tech enthusiasts who thrive on learning and customer support.
Requirements
- High School Diploma or equivalent
- Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
- Regular, consistent, and punctual attendance.
- Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
- 2-5 Years Relevant Work Experience
Responsibilities
- Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
- Providing outstanding customer service with all customer interactions.
- Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
- Helping customers interpret and clarify their account statements and pay their bills in the store.
- Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
- Acting as brand ambassador to promote Comcast/Xfinity products.
- Providing expert-level understanding and passion around technology, especially around Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
- Contributing to a fun and competitive environment!
- Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
Benefits
- Medical, Dental, and Vision coverage
- Comcast XFINITY courtesy services in Comcast serviced areas
- Discount tickets to our Universal Resorts
- Paid Parental leave
- Tuition reimbursement of up to $8,000 (Full Time employees)
- Paid Time Off
- 401K Savings Plan – with up to 6% dollar-to-dollar matching.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
