Xfinity Retail Sales Consultant - Part Time

Comcast•Miami, FL

22h•Onsite

About The Position

Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, Comcast sets the pace in innovative businesses and creates career opportunities. The Xfinity Retail Sales Consultant role involves engaging customers with enthusiasm, demonstrating and explaining product features, providing outstanding customer service, meeting sales targets, and assisting with account statements and service requests. The role requires acting as a brand ambassador, promoting Comcast/Xfinity products with expert-level understanding of technology, and maintaining detailed sales product knowledge. The company emphasizes a culture built on customer support, offering on-the-job training, comprehensive benefits, and unlimited salary potential with uncapped commissions. Employees are expected to understand operating principles, own the customer experience, be enthusiastic learners of technology, work as a team, participate in the Net Promoter System, drive results, support inclusion, and do what's right for all stakeholders.

Requirements

High School Diploma or equivalent
Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
2-5 Years Relevant Work Experience

Responsibilities

Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
Providing outstanding customer service with all customer interactions.
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment!
Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.