Xfinity Retail Sales Consultant (Savannah)

Comcast•Savannah, GA

19h•Onsite

About The Position

Comcast is a Fortune 50 leader in media and technology, driving innovation to create the world's best entertainment and online experiences. The company is at the forefront of change, propelled by its remarkable people who deliver cutting-edge products and services to millions of customers daily. This role offers a rewarding retail career with Comcast Xfinity, emphasizing innovation, customer satisfaction, and teamwork. The company prides itself on its work, products, services, and community dedication, always seeking new insights to improve efficiency and deliver great experiences for employees and customers. The Xfinity Retail Sales Consultant will engage customers with enthusiasm, demonstrate product features, provide outstanding customer service, meet sales targets, and act as a brand ambassador for Comcast/Xfinity products. This position is ideal for tech enthusiasts who thrive on learning and seek a culture built on customer support, offering on-the-job training, comprehensive benefits, and unlimited salary potential with uncapped commissions.

Requirements

High School Diploma or equivalent
Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
2-5 Years Relevant Work Experience

Responsibilities

Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
Providing outstanding customer service with all customer interactions.
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment!
Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.