Xfinity Retail Sales Consultant, PART TIME (Tuscaloosa)
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About The Position
As an Xfinity Retail Sales Consultant, you will play a crucial role in assisting customers with their needs regarding our products and services. This position requires a blend of sales expertise and customer service skills, as you will be responsible for guiding customers through their options and helping them find the best solutions tailored to their requirements. You will be expected to passionately represent our products, demonstrating their capabilities and ensuring customers are well-informed about how to use and manage them effectively. Your approach will be customer-first, focusing on listening to their needs and providing appropriate solutions that enhance their experience with our offerings. In this role, you will achieve sales and customer experience goals by engaging in comprehensive onboarding activities, ensuring that customers fully understand our products and services. You will also perform various operational and administrative tasks, working closely with customer care to resolve any issues that may arise. Consistent professionalism and integrity are essential, as you will be interacting with both customers and teammates. You will need to comply with all company policies and procedures while actively participating in training and team huddles to stay updated on product knowledge and sales strategies. Flexibility is key in this position, as you will be required to work evenings, weekends, and holidays, and may need to assist in alternate store locations. Physical demands include the ability to lift boxes weighing up to 25 pounds and to stand and move about the store frequently. Overall, this role offers a dynamic environment where you can thrive in sales while making a positive impact on customer experiences.
