Xfinity Retail Sales Consultant (Olympia)

NitelOlympia, WA
12d$17Onsite

About The Position

We're looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that's right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time. Crazy about tech stuff? Like learning new things? Happy to help out? Then, get ready - this is your shot at a career with no limits. Whatever you want, we've got it: on-the-job-training, wall-to-wall benefits and lots of commission (no cap on earnings). What makes a successful Xfinity Retail Sales Consultant (Olympia) at Comcast? Check out these top traits and explore role-specific skills in the job description below. Communicator Digital Savvy Enthusiastic Good Listener Helpful Problem Solver Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary $24.39+ Hourly (Pay is $16.70/hr. + Targeted Commission) Who we are: • Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For' • For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn • Comcast is named a top 20 company on DiversityInc's ‘Top 50' List At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike. Job Description

Requirements

  • High School Diploma or equivalent
  • Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
  • Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule.
  • Regular, consistent, and punctual attendance.
  • Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Responsibilities

  • Working directly with customers in a retail location, evaluating the customer's potential product needs, and making appropriate recommendations.
  • Providing outstanding customer service with all customer interactions.
  • Helping customers interpret and clarify their account statements and pay their bills in the store.
  • Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
  • Acting as brand ambassador to promote Comcast/Xfinity products.
  • Providing expert-level understanding and passion around technology, especially around Comcast products and services.
  • Maintaining detailed sales product knowledge, including competitive information.
  • Meeting goals and metrics
  • Contributing to a fun and competitive environment! We aim to connect our products and services to our customer's everyday lifestyles.

Benefits

  • Medical, Dental, and Vision coverage
  • Comcast XFINITY courtesy services
  • Discount tickets to our Universal Resorts
  • Paid Parental leave
  • Tuition reimbursement
  • Paid Time Off
  • 401K Savings Plan - with up to 6% dollar-to-dollar matching.
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