Xfinity Retail Sales Consultant - East Point

Comcast • East Point, GA

114d • $15

About The Position

Xfinity is seeking a Retail Sales Consultant in East Point, GA. This position is responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills, and technology to achieve a world-class sales and service experience. The role involves working with moderate supervision and is accountable for individual results and impact on the team.

Requirements

• High School Diploma / GED (Required)
• 2-5 Years of relevant work experience
• Strong communication skills
• Critical thinking and problem-solving abilities
• Customer-focused mindset
• Persuasion and professional integrity
• Resilience and self-motivation
• Teamwork and technical knowledge
• Workplace organization skills

Responsibilities

• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers.
• Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
• Takes a customer-first approach with all customer interactions.
• Listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engages in team huddles and learning.
• Knows and understands sales compensation plan and its key elements.
• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed.
• May be asked to work in alternate stores outside of home base store.
• Regular, consistent and punctual attendance.
• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.

Benefits

• Base Pay: $15.63
• Total Target Compensation (Base Pay plus Targeted Commission): $23.32
• Best-in-class benefits including physical, financial, and emotional support options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: High school or GED