Xfinity Retail Sales Consultant - Bilingual Spanish

Comcast • Modesto, CA

409d • $34,424 - $34,424

About The Position

The position involves working directly with customers in a retail environment, providing exceptional service and support while promoting Comcast/Xfinity products. The role requires evaluating customer needs, assisting with account management, and maintaining a strong understanding of technology and competitive products. The ideal candidate will thrive in a dynamic, customer-focused atmosphere and contribute to a positive team environment.

Requirements

• Bilingual Spanish speaking required.
• High School Diploma or equivalent required.
• 2-5 years of related experience preferred, especially in consumer electronics or wireless retail sales.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to work in alternate stores outside of the home base store.
• Regular, consistent, and punctual attendance required.
• Ability to carry and/or lift 25-pound boxes and stand/move about the store constantly.

Nice To Haves

• Experience in retail sales or customer service roles.
• Knowledge of Comcast products and services.

Responsibilities

• Evaluate customer product needs and make appropriate recommendations.
• Provide outstanding customer service during all interactions.
• Assist customers in interpreting account statements and processing payments.
• Answer customer inquiries regarding current or new services and make account changes as needed.
• Act as a brand ambassador for Comcast/Xfinity products.
• Maintain expert-level knowledge of products and competitive information.
• Contribute to a fun and competitive work environment.

Benefits

• Medical, Dental, and Vision coverage
• Comcast XFINITY courtesy services
• Discount tickets to Universal Resorts
• Paid Parental leave
• Tuition reimbursement up to $8,000
• Paid Time Off
• 401K Savings Plan with up to 6% dollar-to-dollar matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Broadcasting and Content Providers
• Education Level: High school or GED
• Number of Employees: 11-50 employees