Wraparound Care Coordinator

Saginaw County Community Mental Health Authority•Saginaw Charter Township, MI

About The Position

Under general supervision of Mental Health Supervisor (Wraparound Services). Provides wraparound services to consumers referred to the Saginaw County Community Mental Health Authority (SCCMHA) Wraparound program. Acts as the liaison between the Wraparound community team and the Wraparound family team. This position is responsible for the coordination of a strength, needs and cultural discoveries assessment of the child and family. Utilizing a family/person centered planning process the facilitator establishes a wraparound plan that appropriates community resources to benefit families. Is responsible for presenting the assessment and plan to the community team to approve the spending of resources. Ensures plan is implemented correctly and monitors plan for effectiveness and consumer/family satisfaction. Coordinates necessary services, assesses progress, and provides written documentation to support billing. This position will be knowledgeable about and actively support culturally competent recovery based practices; person centered planning as a shared decision making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid consumer in the recovery process.

Requirements

Bachelor’s degree in human services or related field and must be willing and complete the required Michigan Department Community Health (MDCH) wraparound training.
A minimum of one (1) year responsible professional post degree mental health experience, specifically with severely emotionally disturbed children.
Valid Michigan Driver’s license with a good driving record.
Knowledge of mental health resources, and/or developmental disability, counseling, psychology.
Knowledge of general child development.
Knowledge of wraparound principles and ability to facilitate a wraparound process.
Demonstrate working knowledge of functional behavioral assessment.
Ability to relate to all segments of the community, i.e. juvenile justice system, Department of Health Services (DHS) and educational system(s).
Analytical ability.
Ability to handle individuals who may be distributive or potentially violent.
Excellent communication skills.
Computer literate and able to use a word processing program and at least one other software in the agency.
Hearing acuity to converse in person and on telephone.
Visual acuity to observe consumers behavior, read and proofread documents and use EHR and other electronic devices.
Ability to walk, stand or sit for extended periods of time.
Manual dexterity to write and to operate standard office equipment (PC, Keyboard, Copy Machine, Fax Machine, etc.)
Ability to lift and carry files and supplies at least 20 pounds.
Strong interpersonal skills to interact with leadership, employees, consumers and the general public.
Analytical skills necessary to conduct research, analyze, and interpret complex data and identify and solve problems by proposing courses of action.
Ability to plan short and long range and to manage and schedule time.
Ability to handle stress in meeting deadlines and dealing with large numbers of employees and/or consumers.

Nice To Haves

Experience interfacing with special education system and respite programs preferable.

Responsibilities

Completes strength, needs and cultural discoveries assessment of the child and family to assure family voice/choice.
Engages with the family/consumer to plan, schedule, develop and implement a family centered wrap around plan to include action steps that define guidelines to meet objectives as defined by the child and family team.
Presents the assessment and wraparound plan to the community team for approval to utilize the community resources identified in the plan.
Assures that all consumers are offered the opportunity to have an independent facilitator facilitate their person centered planning meeting.
Ensures that the plan is implemented as defined by the child and family team and updates the strengths, needs and cultural discoveries at regular intervals.
Monitors level and quality of services provided to consumers as well as family/consumer satisfaction and documents that progress.
Participates in team meetings and functions as a full team member.
Links and coordinates services for consumers to assure ongoing quality of life, monitors the other professional services of the identified consumer and monitors family needs that impact the consumer.
Assists consumers in securing inter-agency resources, including individual therapy, respite, behavioral and psychiatric services. Participates in processes for authorization of internal and external services and supports. Actively pursues outside resources for services and supports, including use of third party coverage and public benefits. Provides information and referral for community resources.
Coordinates communication of consumer status with physician’s offices, the crisis unit, nurses, therapists, psychiatrists, or other professionals.
Keeps family members, and other professionals informed of changes.
Trains, coaches and supports families/teams in understanding functional behavioral therapy as it relates to the wraparound intervention.
Assists consumers in securing resources, including individual therapy, respite services, psychiatric services, etc.
Participates in processes for authorization of internal and external services and supports.
Facilitates resolution of problems and other matters as they occur.
Meets expectations for billable units/hours of service as established by the organization.
Adheres to the mission, vision, core values and operating principles of SCCMHA at all times.
Performs various administrative/clerical functions such as preparing travel vouchers, making copies of documents, filing, etc.
Attends meetings, seminars, workshops, and community events related to the public mental health mission.
May occasionally transport consumers to and from agencies and community resources in personal automobile.
Reacts productively to change and handles other essential tasks as assigned.