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The WOW Rewards Representative is responsible for providing superior service to both the internal and external customer. Work requires superior communication and judgmental skills, as the position is called upon to interact frequently with high-limit customers and make decisions regarding extensions of complimentaries. This role involves being in the middle of casino events and promotions, parties, giveaways, and much more, while providing WOW Rewards members - our most loyal guests - with information, reservations, or whatever else they desire.