Fort Tuff Lead

Fort Brands•Lincoln, NE

11d

About The Position

As the Workwear Department Lead, you will play a key role in leading, training, and overseeing your assigned departments and staff. This position requires a proactive, self-motivated individual who can see tasks through to completion while maintaining a high standard of customer service, merchandising, and store operations. You will lead a team of 5 to 10 staff members and work closely with management to ensure a smooth and successful retail experience.

Requirements

High school diploma or GED required; college education preferred but not mandatory.
Strong written and verbal communication skills.
Proficiency in MS Outlook and MS Office.
Experience with POS systems and cash handling.
Strong organizational and merchandising skills.
Dependable, trustworthy, and able to work well with a team.

Nice To Haves

Experience in retail sales, department management, or workwear-related industries is a plus.
Familiarity with trade industry apparel such as FR clothing, steel vs. composite toe boots, and workwear is beneficial.

Responsibilities

Perform opening and closing duties (turn-key operations).
Recruit, train, and mentor sales staff, ensuring they are equipped with the skills needed for success.
Assign tasks to team members and monitor sales performance.
Manage inventory by tracking stock levels, completing paperwork, and ensuring adequate supply levels.
Stock shelves, set up displays, process transactions, and maintain store cleanliness.
Provide staff with constructive feedback and assist with customer inquiries.
Motivate sales associates and foster a competitive yet collaborative team environment.
Maintain a strong understanding of all company products and services to effectively drive sales.
Implement and oversee sales floor merchandising and security measures to minimize shoplifting.
Deliver top-tier customer service, including handling difficult situations professionally.