Workplace Site Lead

Sodexo • Raleigh, NC

4d

About The Position

Sodexo is seeking a Workplace Site Lead to support a corporate services account in Raleigh, NC. This role is responsible for delivering an exceptional workplace experience through the management of site facilities, front-of-house services, pantry operations, and events support. As the on-site lead, you will ensure a seamless, welcoming, and high-quality environment for employees, clients, and visitors. You will oversee day-to-day operations while driving service excellence, operational efficiency, and continuous improvement. This position plays a key role in enhancing workplace engagement through hospitality-driven services and strong stakeholder collaboration.
SodexoMagic
SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson, and Sodexo. As a certified minority company, we deliver food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges and universities and aviation lounges. This strategic alliance between Magic Johnson Enterprises and Sodexo, Inc., enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve.

Requirements

• Bachelor’s degree or equivalent experience in facilities, workplace services, hospitality, or office coordination
• Strong customer service and communication skills with the ability to engage all levels of stakeholders
• Proven ability to manage multiple priorities in a fast-paced, service-oriented environment
• Highly organized with strong attention to detail and problem-solving capabilities
• Experience managing vendors and coordinating service providers
• Proficiency in Microsoft Office and workplace management tools
• Minimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum Management Experience - 3 yearsMinimum Functional Experience - 3 years

Responsibilities

• Serve as the primary front-of-house contact, managing reception, visitor experience, and daily office interactions
• Lead and coordinate all site facilities services, including vendors, pantry operations, and workplace services
• Monitor service delivery against SLAs/KPIs and drive continuous improvement initiatives
• Manage pantry and snack programs, including inventory, vendor coordination, and cost control
• Support events, catering, and meeting coordination to ensure seamless execution and high-quality experiences
• Communicate service requests, preventive maintenance, and workplace issue resolutions with on-site building maintenance teams

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees