Workplace Rights Enforcement Supervisor (Bilingual)

State of MarylandBaltimore County, MD
Onsite

About The Position

Maryland Department of Labor is currently accepting applications from qualified candidates for the position ofWorkplace Rights Enforcement Supervisor (Administrator III) within the Division of Labor and Industry, Wage & Labor Standards Program, to oversee the Workplace Fraud Unit. The DLI team is passionate about our mission of protecting and promoting workplace rights and the health and safety of workers and the public. Our Wage & Labor Standards program is dedicated to proactive, integrated enforcement of Maryland labor standards laws, and meeting workers where they are. The Workplace Fraud Unit ensures that Maryland workers in the construction and landscaping industries are properly classified so that they receive the rights and benefits to which they are entitled, and so that companies pay the full labor costs –including unemployment and tax obligations - that they are required to pay. The Supervisor oversees the unit’s field investigative staff in their work of interviewing workers on job sites, gathering and reviewing documentaryand other evidence, and making prompt merit determinations. The unit works closely with other units in the Wage & Labor Standards programs to ensure thoughtful and coordinated enforcement. As a member of the DLI team, you can build a fulfilling career while enjoying a comprehensive benefits package, including medical and dental coverage, paid time off (vacation and sick leave), participation in the State pension plan, supplemental retirement options, and membership in the Maryland State Employees Credit Union. The main purpose of this position is to direct and assist in the direction of the daily operations of the Workplace Fraud Unit (WPF) consistent with the standards and procedures adopted by the Commissioner of the Division of Labor and Industry. Encompasses the full performance to managerial levels of administrative staff work related to the administration of departmental policy and oversees and coordinates agency operations and functioning as a special assistant to higher level management. Engaged in overseeing and coordinating agency operations; responsible for planning, organizing, implementing, administering, and supervising the interpretation and application of agency policies, directives and procedures designed to accomplish the mission of the agency. Functions as special assistant to program manager or chief; responsible for program and project review, development, evaluation, and coordination. Oversees and coordinates agency operations; supervises staff comprised of Investigators or Compliance Officers. This Workplace Rights Enforcement Supervisor (Administrator III) must be able to read and speak Spanish and English fluently, to ensure effective communication with workers and employers in the construction and landscaping industries where the workforce is comprised primarily of Spanish speakers, and to provide effective oversight to the unit's bilingual staff. This Workplace Rights Enforcement Supervisor (Administrator III) position is responsible for providing fluent bilingual translation and interpretation services to Spanish speaking customers on behalf of the Division of Labor and Industry. This position requires field work and is not telework eligible.

Requirements

  • Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
  • Experience: Six years of administrative staff or professional work.
  • Notes: 1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience. 2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience. 3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience. 4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.
  • Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
  • This Workplace Rights Enforcement Supervisor (Administrator III) must be able to read and speak Spanish and English fluently

Nice To Haves

  • Two years of supervisory experience over administrative, investigative, field, or regulatory staff, including investigations, report writing, policy application, communication, and Spanish fluency.
  • Proficiency using Microsoft Office Suite, Google Workspace, Adobe, and/or other relevant software.
  • Work experience in the construction field.

Responsibilities

  • Plans and organizes workload of investigative staff to ensure program performance is achieved and overall mission of the Division is satisfied.
  • Administers, reviews. and makes recommendations relative to investigations, inspections, program policies, and actions consistent with direction and administration priorities; may also include professional, technical, administrative, or clerical workers.
  • Interprets and applies or oversees the application of agency policies, rules, and regulations to accomplish the work of the Workplace Fraud Unit.
  • Implements new regulations and policies as directed by upper management; sets goals and deadlines and oversees the workflow of WPF; and coordinates workflow with administrators of other units in areas of work spanning multiple units.
  • Prepares reports, monitors, and compiles performance indicators for monthly and quarterly State-St.at process, Managing for Results (MFR) reports and Ad-Hoc meetings, or methods of doing business: reviews, evaluates and assists in the development of agency policies and programs; promotes the work of the agency through frequent contact with interested groups and individuals; makes recommendations to upper management and executives concerning new or revised legislation affecting the agency; develops and recommends new standards. methods of operation and new technology to accomplish the mission of the agency; may work on sensitive and confidential projects requiring discretion and judgment in the release of information; may act as the representative of the executive in meetings and conferences; may act as a liaison between the executive and agency units; and may act as team leader for special projects.
  • Evaluates efficiency of operations and develops, revises, and recommends new policies, standards, and workflow procedures, using new technology where appropriate.
  • Monitors and tracks the performance of individual employees and ensures that personnel evaluation and performance process is completed consistent with laws and regulations.
  • Coordinates leave and staff coverage of the Workplace Fraud Unit.
  • Perform other duties as assigned by management.

Benefits

  • Flexible hours
  • Paid holidays 12-13 per year
  • Generous paid leave package (annual, sick, personal and compensatory leave)
  • State Pension ("defined benefit" plan)
  • Tax-deferred supplemental retirement savings plans (401(k) and 457)
  • Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
  • Flexible Spending Account plans for Health Care and Daycare
  • State Employees Credit Union

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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