Workplace Receptionist

REA GROUP • Richmond, VA

342d

About The Position

The Workplace Receptionist role at REA Group is a 12-month fixed term position based on-site in the Melbourne office, working Monday to Friday. This position is integral to the Finance and Business Services team, known as FaBS, which encompasses various functions including Finance, Risk & Assurance, Workplace Experience & Procurement, Investor Relations, Corporate Development, and Corporate Communications. The Workplace Receptionist serves as the main point of contact for all visitors and guests, ensuring a welcoming and efficient front-of-house experience. The role goes beyond traditional reception duties, focusing on improving the office environment and supporting the staff to create a pleasant and safe working atmosphere.

Requirements

• A real people person
• Quick learner and multi-tasker
• Exceptional phone manner
• Ability to work productively in a fast-paced environment
• Positive attitude and a sense of humor
• Solutions-focused approach to tricky situations
• Ability to lift light weight furniture and parcels safely
• Superior organization skills
• Professional and polished appearance adhering to a smart casual dress code
• Proactive and approachable demeanor
• Tech-savvy and eager to learn
• Team player with a proactive approach to supporting the team

Responsibilities

• Act as the main point of contact and front-of-house for all visitors and guests to REA
• Manage incoming/outgoing calls, emails, Slacks, and in-person enquiries
• Communicate facility and office updates to staff via appropriate channels
• Be responsible for the visitor management system, ensuring guests are signed in and out appropriately
• Maintain security and access register for guests
• Ensure common and amenity areas are well maintained
• Monitor and action PWE tickets related to reception duties
• Coordinate reception duties for states outside of Melbourne and Sydney, as well as remote workers
• Coordinate REA internal social events across all states
• Assist the WHS Committee to implement workplace safety programs
• Assist the Sustainability team to implement sustainable measures
• Assist the People Services team with parking, benefits, and policies
• Maintain team internal intranet pages with relevant information and updates
• Act as an REA First Aider or Warden (training provided)

Benefits

• Flexible parental leave offering for primary and secondary carers
• Programs to support mental, emotional, financial, and physical health & wellbeing
• Volunteering leave, community grants, matched payroll giving through the Because We Care program
• Hack Days for bringing big ideas to life
• Performance recognition programs for hard work

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 501-1,000 employees