Workplace Operations Manager

Eve•San Mateo, CA

3d•$90,000 - $120,000•Onsite

About The Position

At Eve, we’re redefining what’s possible in legal technology. Our mission is to empower plaintiff law firms with AI-driven solutions that elevate how they operate, serve clients, and grow. We believe the future of law will be built by “AI-Native Law Firms” — firms that are managed, scaled, and optimized by intelligent systems rather than manual processes and endless administrative work. Eve’s technology augments the capabilities of attorneys across every stage of a case — from intake and document review to strategy and settlement — so they can focus on what truly matters: achieving the best outcomes for their clients. Our vision is simple yet transformative: enable every firm to operate at its highest potential through the power of AI. Why Join Eve: Product-market fit: Eve is used by over 550+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. We’re looking for our first full time onsite Workplace Operations Manager to build the backbone of our day-to-day operations at our Headquarters in San Mateo. You will be the face of our company and a culture ambassador.

Requirements

4+ years of experience in administrative support, office management, facilities coordination and team enablement
Kind, reliable and trustworthy; understands the importance of building strong relationships across the company regardless of employee’s position and title
Strong organizational and multitasking abilities and comfortable in a dynamic work environment
Customer service mindset with attention to detail and handle sensitive information with discretion
Great at problem solving and working independently
Experience with vendor partnerships and project management
Tech fluent: expert with Google Workspace, Slack, Notion, and heavy IT troubleshooting
Occasionally travel to support company events and office support

Nice To Haves

Roll up your sleeves attitude – no job is too small or big
Comfortable using AI platforms for increased efficiency
Worked at a high growth startup and able to navigate an ambiguous environment
Ownership mentality – you are biased to action, results focused, and team / community oriented

Responsibilities

Recommend and manage office security systems; including building entry and cameras, NDAs, waivers, etc.
Oversee office maintenance and promptly address facility issues
Act as primary liaison between the company and office building management (e.g. repairs, rent payments, building code compliance, etc.)
Serve as the primary point of contact for all guests: employee visitors, clients, investors, and candidates; helping coordinate travel arrangements as necessary
Manage the reception area and conference rooms to ensure every guest has a professional and welcoming experience
Maintain daily office cleanliness, maintenance and organization
Monitor and maintain office supply inventory including snack and beverage program
Handle incoming / outgoing mail and packages; distribute incoming mail to appropriate personnel / teams
Establish and serve as primary point of contact for vendors and service providers
Maintain office and IT budgets; partnering with Finance on conscious spending while providing best of class systems and atmosphere
Oversee office space planning, including seating rearrangements and utilization optimization; assist with build-out of expansion / move of office space
Set up and maintain IT workflows: device procurement and management, new-hire desk setup, wi-fi infrastructure, AV / conferencing systems, platform management, and help inquiries
Partner with People to support culture initiatives and help plan and execute team events, happy hours, offsites, celebrations and holiday parties
Partner with People on planning and executing company All Hands and general company wide meetings
Support the Talent team through onsite coordination
Support People and Talent with new hire onsite onboarding
Partner with People and Finance to ensure all employees have proper onsite budgets (lunch and parking); prior to start date or relocation
Support visiting executives, investors, partners and special projects
Adhere to and promote company policies, guidelines and procedures