Workplace Operations Manager

LinkedIn-posted about 2 months ago
$87,000 - $141,000/Yr
Full-time • Mid Level
Onsite • Mountain View, CA
5,001-10,000 employees
Administrative and Support Services
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At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is on-site, meaning it will be performed in the specified office on a full-time basis due to the business needs of the team. The role will be based in the Mountain View office. This position requires a full-time, onsite presence in Mountain View, CA to ensure the seamless delivery of day-to-day workplace operations and services. The ability to respond to urgent, after-hours issues (24/7) is essential to the success of this role. Reporting to the Sr. Manager of Workplace Operations - Bay Area HQ, the Workplace Operations Manager serves as a key leader in creating environments that reflect LinkedIn's culture, foster collaboration, and empower employees to do their best work every day.

  • Supplier Relationship Management
  • Oversee IFM partner services (building engineering, janitorial, reception, shipping/receiving, landscaping, etc.).
  • Establish and maintain strong partnerships with key vendors, landlords, and property management teams.
  • Drive accountability through performance metrics and continuous improvement programs.
  • Workplace Services Management
  • Deliver a frictionless, welcoming, and high-performing workplace experience for employees and guests.
  • Support key programs including food services, events, sustainability, security, transportation, and new hire orientation.
  • Serve as liaison between Workplace and cross-functional partners (IT, HR, Finance, Procurement) to align objectives and deliver on commitments.
  • Project Scoping / Management
  • Manage ad hoc projects related to site improvements, space optimization, and environmental health & safety programs.
  • Track schedules, budgets, and stakeholder communication plans to ensure timely, cost-effective, and high-quality delivery.
  • Oversee maintenance activities and ensure compliance with safety regulations and internal quality standards.
  • Change Management & Optimization
  • Use data from site inspections, dashboards, and employee feedback to drive efficiency, innovation, and continuous improvement across IFM programs.
  • Translate business priorities into actionable Workplace strategies that align with the Relationship Workplace vision-creating environments that foster connection, belonging, and innovation.
  • Oversee and optimize Bay Area service delivery to inform our global strategic playbook.
  • Budget Influence & Accountability
  • Support development and management of operating and capital budgets in partnership with finance.
  • Lead cost optimization initiatives and track vendor performance against financial targets.
  • Analyze spend trends to drive efficiency, quality improvement, and risk mitigation.
  • Bachelor's degree or equivalent experience in Facilities Management, Corporate Real Estate, Accounting/Finance, or Business Administration.
  • 4+ years of real estate or property management experience within a corporate or campus environment.
  • Proven experience managing vendors across multiple service lines.
  • Ability to work onsite full-time and travel within North America as needed.
  • Comfortable walking frequently throughout the campus to oversee service delivery, standing for extended periods, and occasionally lifting, carrying, or moving items weighing up to approximately 25 pounds.
  • Experience managing large-scale operations through periods of expansion or transformation.
  • Strong stakeholder relationship-building and collaboration skills.
  • Expertise in preventive and corrective maintenance programs.
  • Financial acumen in budget planning, accrual accounting, and variance reporting.
  • Experience driving sustainability, energy savings, and waste-diversion programs.
  • Familiarity with the Microsoft Suite of applications
  • The total compensation package for this position may also include an annual performance bonus, stock, benefits, and/or other applicable incentive compensation plans.
  • For more information, visit https://careers.linkedin.com/benefits.
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