Workplace Mental Health Consultant

Spring Health•Cambridge, MA

2d•$100 - $110•Onsite

About The Position

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Provide consultation and support to managers, people teams, and members that enhances employee wellbeing and workplace effectiveness onsite at the customer location in Cambridge, MA: 2 days per week (Mondays and Wednesdays 9am-5pm). Providing individual therapy to employees on site. Provide solution-focused employee mental health consultation and connection to appropriate resources Proactively develop strong and trusting relationships with leaders and HR POCs and execute against a local action plan for your site. Coordinate and deliver critical incident response Conduct company tailored trainings and Spring Health benefit promotion events Develop expert-level understanding of the customer benefit ecosystem and available support programs, and are able to provide appropriate referrals to members. Complete required internal training and assignments and attend Spring Health Clinical Team meetings Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards Track and monitor available data to identify strategic workplace wellbeing insights, recommend targeted interventions, and collaborate with customer points of contact to successfully deliver targeted interventions. Experience in strategic planning and advising leaders to drive organizational goals and decision-making. Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up. Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership. Complete accurate and timely documentation of all service delivery. Participate in the case review process on a regular cadence with the customer’s leadership team. Represent Spring Health and help to support/reinforce program parameters and goals. Communicate with local points of contact and cascade any needs to Spring Health partners through routine meetings and touchpoints. Proactively develop relationships with key customer contacts and attend customer meetings as requested/appropriate. Other responsibilities as they pertain to the success of this role

Requirements

You have an unrestricted license to practice psychotherapy in MA (Psychologist, LCSW, LMFT, LPC, LMHC, etc.). We are not able to accept applications from anyone requiring licensed supervision.
You have a minimum of 3 years of post-graduate experience with at least 1 year experience as an independently licensed clinician.
You have training and experience in delivering critical incident response, and training presentations
You're comfortable with technology and are telehealth competent.
You have training and experience in evidence-based modalities of care, including short-term, solution-focused therapy.
You are comfortable working in research and development environments, including vivarium settings.
You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks.
You are committed to high quality documentation of service delivery that is completed in a timely manner.
You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master’s level clinical care navigators.
You acknowledge and embrace diversity and inclusion amongst teams and clients
You have experience providing care to international and culturally diverse client populations.
Required to have at home WiFi and a personal device that connects to the WiFi to support the need for 2FA set up.

Nice To Haves

You have experience or knowledgeable in identifying and addressing compassion fatigue within individuals and teams.

Responsibilities

Provide consultation and support to managers, people teams, and members that enhances employee wellbeing and workplace effectiveness onsite at the customer location in Cambridge, MA: 2 days per week (Mondays and Wednesdays 9am-5pm).
Providing individual therapy to employees on site.
Provide solution-focused employee mental health consultation and connection to appropriate resources
Proactively develop strong and trusting relationships with leaders and HR POCs and execute against a local action plan for your site.
Coordinate and deliver critical incident response
Conduct company tailored trainings and Spring Health benefit promotion events
Develop expert-level understanding of the customer benefit ecosystem and available support programs, and are able to provide appropriate referrals to members.
Complete required internal training and assignments and attend Spring Health Clinical Team meetings
Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards
Track and monitor available data to identify strategic workplace wellbeing insights, recommend targeted interventions, and collaborate with customer points of contact to successfully deliver targeted interventions.
Experience in strategic planning and advising leaders to drive organizational goals and decision-making.
Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up.
Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership.
Complete accurate and timely documentation of all service delivery.
Participate in the case review process on a regular cadence with the customer’s leadership team.
Represent Spring Health and help to support/reinforce program parameters and goals.
Communicate with local points of contact and cascade any needs to Spring Health partners through routine meetings and touchpoints.
Proactively develop relationships with key customer contacts and attend customer meetings as requested/appropriate.
Other responsibilities as they pertain to the success of this role