Workplace Experience Specialist

thredUP • Oakland, CA

168d • $80,000 - $85,000

About The Position

The Workplace Experience Specialist will support the team at the Oakland office. This person will focus on creating a top notch workplace experience, ordering supplies as needed, managing the onsite candidate experience, executor (or creator!) for company events, design communication documents that can be used company-wide, and help ensure our Oakland office is an incredible place to work. This person must be highly organized and efficient with a passion for building a world class workplace experience. The ideal candidate thrives in a fast-paced environment where two days are rarely the same. The Workplace Experience Specialist reports to the Senior Director of Talent Development & Workplace Experience.

Requirements

• 5+ years of experience in workplace, office administration, hospitality, or related fields.
• Tech-savvy with advanced knowledge of G Suite.
• Bachelor’s degree (or equivalent experience) in Workplace Experience, Facilities Management, Events, or a related field.
• Proven experience in office management, employee experience, or event coordination in a fast-paced, creative environment.
• Strong project management skills with sharp attention to detail.
• Excellent communication and interpersonal skills, both written and verbal.
• Highly organized with strong execution and follow-through.
• Resourceful and solution-oriented problem solver.
• Experience managing budgets and negotiating vendor contracts.
• Willingness to travel up to once a month.
• Comfortable serving as the face of ThredUp for onsite candidates.

Responsibilities

• Create meaningful connections by planning and executing events, volunteer opportunities, and team activities that bring our culture to life and strengthen engagement across Scottsdale, Oakland, and distributed teams.
• Elevate the employee experience by shaping office environments that foster collaboration, productivity, and a sense of belonging, while partnering with IT and other teams to introduce tools that enhance how we work together.
• Lead seamless execution of leadership retreats, company gatherings, team-building events, and on-site visits, ensuring every detail reflects ThredUp’s culture and values.
• Keep employees informed and connected as the main communicator for the Oakland office, sharing updates, announcements, and event details that drive clarity and alignment.
• Oversee day-to-day operations by coordinating with vendors and property management, ensuring facilities, supplies, meals, and services support a smooth workplace experience.
• Manage resources effectively by tracking budgets, handling expenses, and maintaining vendor relationships to deliver high-quality experiences.
• Support People Team initiatives through project contributions, scheduling, and the rollout of new tools that enhance the employee journey.
• Champion culture and belonging by partnering with leaders to design initiatives and spaces that inspire employees and reflect ThredUp’s mission.

Benefits

• 4-day work week, with Fridays off.
• Hybrid work environment: 3 days in the office and 1 day remote each week.
• Competitive salary (we leverage market data).
• Employee stock purchase plan.
• Flexible PTO (take the time you need) + 13 company holidays.
• Paid Sabbatical after 3 years of full time employment.
• Generous paid parental leave for new mothers and fathers.
• Comprehensive medical & dental coverage, vision, 401k, life and disability insurance offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees