Workplace Experience Specialist

IMC•Chicago, IL

1d•$30 - $35•Onsite

About The Position

IMC is seeking a friendly, proactive, and professional Workplace Experience Specialist to join our growing Chicago team. In this role, you'll serve as the front-of-house receptionist while managing employee engagement initiatives, event planning, vendor relationships and other ad hoc requests. As a key culture ambassador, you'll play an integral role in fostering community and maintaining company morale. Why Join IMC? At IMC, you’ll be more than a receptionist—you’ll be a culture builder, experience creator, and trusted partner in shaping how our employees feel every day they walk into the office. If you thrive on connecting people, optimizing processes, and making work feel a little more fun, this role is for you.

Requirements

2+ years of corporate front desk or reception experience
Exceptional communication and interpersonal skills; ability to interact effectively with employees at all levels
Strong organizational skills and attention to detail; ability to manage multiple projects simultaneously
Proficient with Office 365, Canva and other workplace platforms
Creative thinker with a positive attitude and problem-solving mindset
Ability to work independently and as part of a team in a fast-paced, dynamic environment

Responsibilities

Act as the face of IMC while warmly greeting employees and guests, helping employees troubleshoot issues, and connecting employees with the right resources
Answer and manage incoming calls with professionalism and courtesy
Curate creative content for internal social platforms and digital screens throughout the office to keep employees informed and engaged
Oversee conference room management, provide booking support, and assist with inter-floor logistics
Promote and coordinate employee engagement programs, weekly social events, and in-office perks
Facilitate onboarding/offboarding processes including workspace setup and new hire engagement
Coordinate travel bookings for employee transfers and serve as the go-to expert for the company’s travel platform
Work closely with our Best Buddy program and collaborate with the Facilities & Events teams
Enforce security protocols to maintain a safe workplace, including supporting the Emergency Response Team and attending relevant trainings
Partner with the Workplace Experience Manager on special projects and office-wide initiatives
Act as a liaison with the building management to address office needs and extend additional perks to employees
Continually improve workplace operations and identify opportunities for efficiency