Workplace Experience Receptionist - Richardson, TX

CBRE • Carrollton, TX

387d

About The Position

The Workplace Experience Receptionist serves as the first point of contact for team members and visitors, playing a crucial role in creating a welcoming and supportive environment. This position involves providing personalized services and administrative support to enhance the overall workplace experience, ensuring that all client needs are met with professionalism and care.

Requirements

• Currently authorized to work in the United States without the need for visa sponsorship
• HS Diploma or GED required; professional hospitality accreditations preferred
• Minimum of 1 year of receptionist, front desk, concierge, or other hospitality experience preferred
• High level of attention to detail and strong verbal and written skills
• Passionate about service delivery and exceeding client expectations
• Open and flexible work schedules
• Basic analytical skills with the ability to understand and carry out general instructions and solve problems in standard situations
• Comfortable meeting and engaging with new people with a warm demeanor
• Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook

Nice To Haves

• Desire to learn new technologies and digital tools such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications

Responsibilities

• Handle daily phone queries, central reservation inbox queries, and bookings (AV, meeting rooms, and catering requests)
• Ensure all client requirements are met within the Guest Relations functions with a high level of professionalism
• Welcome tenants/employees and announce clients, applicants, and visitors
• Maintain neat appearance of reception/lobby area, conference rooms, café, and other common areas
• Perform general administrative duties associated with distributing packages and mail as needed
• Order and stock office supplies such as café supplies, equipment toner, printer paper, freight, and shipping supplies
• Follow security and emergency procedures as defined for the property and respond to emergencies in a calm, efficient manner
• Complete other duties as assigned

What This Job Offers

• Job Type: Full-time
• Industry: Real Estate
• Education Level: High school or GED