Our Managed by Industrious brand delivers our award-winning service and operational excellence to major enterprise clients in their dedicated, large-scale spaces. We create world-class work environments through seamless operations and exceptional hospitality. As the Workplace Experience Manager, you will be much more than an office administrator-you are the dedicated, trusted on-site operations and hospitality leader for a single, major client.This is a highly visible, hands-on role where you'll own the full employee experience for one of our larger clients. You'll serve as the connective tissue between the physical workplace, the client's culture, and the people who bring it to life every day. As one of the first roles of its kind for our brand, this position calls for someone who can blend creativity, operational excellence, and empathy - building a workplace experience our clients can trust and their teams will love. Unlike our multi-tenant spaces, this role requires a deep, singular focus on one organization's unique needs, brand standards, and elevated expectations. You will be responsible for driving the momentum of the workplace, orchestrating every detail from the quality of the coffee to the success of large-scale events. You are the operational expert and concierge who ensures a flawless, inspiring environment where every day is a great day at work. Your core mission is to manage all logistics, elevate the client's brand through impeccable service, and foster a professional environment where their team can thrive. To achieve this mission you'll need to be flexible and comfortable with ambiguity as we shape this new product line for Industrious, in partnership with the client.