Workplace Experience Manager

AssetMark•Phoenix, AZ

3d•$90,000 - $105,000•Onsite

About The Position

The Workplace Experience Manager is responsible for creating and maintaining an engaging and efficient work environment that supports the local AssetMark Phoenix office. The Workplace Experience Manager partners closely with business leaders, HR, IT, property management, and vendors to ensure our workspace aligns with organizational needs, supports productivity, and delivers a positive and engaging employee experience. A successful candidate blends efficient facilities operations with buildout project experience, and the ability to support business growth and our franchised employee experience across our corporate real estate portfolio. We can only consider candidates for this position who are able to accommodate a fully in-office work schedule and are close to our Phoenix, AZ office.

Requirements

4+ years of progressive experience in corporate real estate, facilities management, or workplace operations.
Bachelor’s degree in Hospitality, Business Administration, Real Estate, Facilities Management, or related field.
Knowledge of workplace safety standards and office operations best practices.
Proven success managing office buildouts and ability to manage, negotiate with, and evaluate service vendor relationships.
Strong project management skills with the ability to lead multiple initiatives.
Creative and people-focused thinker with a data-driven approach to decision-making.
Excellent communication and stakeholder-influencing abilities.
Experience working in a fast-paced and professional office environment.

Responsibilities

Oversee day-to-day Phoenix office operations including office maintenance, building management relationships, occupational, health, and safety.
Serve as a hospitality liaison to Phoenix employees and business leaders to understand needs, provide space planning solutions, and deliver best-in-class customer service.
Oversight and execution of local events, celebrations, swag, and engagement programs that foster connections for our Phoenix employees.
Track and analyze local space usage to recommend enhancements and optimize space and support future growth.
Implement welcoming and functional workplace strategies that support employee productivity and engagement.
Ensure all floors comply with local OSHA safety regulations, fire codes, and ADA accessibility standards.
Update and maintain workplace safety protocols, coordinated safety drills, and emergency preparedness documentation.
Oversee local buildout and enhancement projects including vendor management, budget allowance, and adherence timelines.
Immediately escalating dependencies and roadblocks.
Serve as the primary liaison to architects, contractors, vendors, and cross-functional internal teams to deliver buildout on time and within budget.
Effectively communicate updates, plans, and project timelines to executive stakeholders.
Monitor spending, forecast costs, and provide updates on OKRs to support leadership decision-making.
Ensure compliance with health and safety requirements, lease terms, and legal requirements.
Seek constant improvements to workplace operations through daily inspections, inventory controls, space management, internal communications, and team collaborations.