Workplace Experience Manager
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About The Position
Placed within the heart of the Client's business, the Workplace Experience Manager plays a key role in activating and maximizing the opportunity available to facilitate a modern, flexible workplace experience for the workforce. This person should have the ability to connect and engage in a variety of ways outside of the traditional receptionist/office manager duties and have a passion for service running through them. As the Workplace Experience Manager, you will own the relationships with the Client's colleagues and visitors, both in the office and those working remotely. You will be responsible for ensuring everyone receives a tailored, exceptional user experience. You will own the flexible working spaces, driving use whilst ensuring they are fit for purpose. You will be the 'go to' solution provider for everything; the trouble-shooter, the fixer, the all-round 'experience architect'. You will promote the use of technology to provide enhanced and effective workplace experience, communications and updates, drive networking and collaboration opportunity, and ensure those working remotely feel as valued and looked after as if they were physically present in the office. We want you to push the boundaries of the possible as you seek to provide the best user experience, finding the hidden opportunity to surprise and delight all.
