Workplace Experience Coordinator

Deloitte

91d • $50,100 - $83,500

About The Position

As a Workplace Experience Coordinator at Deloitte, you will be part of the Office/Hospitality Services & Support Team. This role involves providing outstanding hospitality services and supporting a wide range of customers, from staff to Managing Partners. You will work collaboratively with a team to enhance the customer experience and ensure effective office operations.

Requirements

• Minimum of 3 years of related hospitality or office support experience in a corporate, hospitality, service-oriented or customer-centric environment.
• High school diploma.
• Strong technical skills, including proficiency in Microsoft Office.
• Excellent written and verbal communication/interpersonal skills.
• Excellent critical thinking, decision-making, and conflict resolution skills.
• Effective problem-solving and negotiation skills.
• Ability to work occasional overtime.
• Ability to lift up to 25 lbs.

Nice To Haves

• Associate/bachelor's degree.
• Advanced experience in Microsoft Office applications.
• Hospitality/corporate background with focus on meetings and events.

Responsibilities

• Serve as primary customer support assisting or facilitating requests including facility/housekeeping issues, kitchen/pantry management, A/V troubleshooting, administrative tasks, and other office services/daily in-office support needs.
• Support day-of execution for meetings and events including coordination with team/vendors, last minute logistical needs, ensuring effective set-up/execution of events, and providing course correcting instructions/directions when needed.
• Maximize work and meeting space utilization by supporting the reservation and meeting space management process, addressing space conflicts, and negotiating space needs.
• Manage and foster relationships with customers, team, vendors, and other key stakeholders through effective communications, collaboration, and engagement.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED