Workplace Experience Coordinator

CBRE • Austin, TX

433d

About The Position

The Workplace Experience Coordinator at CBRE is responsible for delivering exceptional customer service to employees and guests within a designated building. This role serves as the first point of contact, ensuring a welcoming environment and managing various workplace services to enhance the overall experience of individuals in the facility.

Requirements

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Strong communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products, including Word, Excel, and Outlook.
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Greet all individuals entering the facility with a friendly demeanor.
• Issue visitor and parking passes while adhering to security protocols.
• Answer telephone calls professionally to create a memorable first impression.
• Create presentations and speak to groups of various sizes.
• Arrange and confirm recreational, dining, and business activities for requestors.
• Manage janitorial or maintenance work orders as needed.
• Coordinate and execute workplace services including mail and office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers, providing solutions professionally.
• Organize and manage on-site events, including securing event space and handling logistics.
• Follow property-specific security and emergency procedures to ensure safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information within the team and follow specific directions from the manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED