Workplace Experience Coordinator Workplace Experience Coordinator

CBRE • Atlanta, GA

110d

About The Position

Join CBRE as a Workplace Experience Coordinator - Where Hospitality Meets Innovation! Are you passionate about creating exceptional experiences? As a Workplace Experience Coordinator at CBRE, you'll be the heartbeat of a dynamic, modern workplace - delivering world-class service that makes every employee and guest feel welcomed, supported and inspired. In this role, you'll be more than a point of contact. You'll be a culture champion, a problem-solver, and a brand ambassador. You'll help shape the daily experience of a designated building by ensuring every interaction reflects CBRE's commitment to excellence, hospitality, and innovation.

Requirements

• A High School Diploma or GED, plus up to 2 years of experience in a customer-focused or administrative role.
• Strong ability to follow established routines while staying flexible and proactive in a dynamic workplace.
• Must be able to walk multiple flights of stairs during practice evacuations and be physically capable of pushing carts loaded with equipment as part of routine job duties.
• Familiarity with audio/visual equipment is a plus.
• Clear and confident communication skills to interact effectively with colleagues, clients, and guests.
• Familiarity with Microsoft Office tools like Word, Excel, and Outlook.
• A naturally organized and curious mindset — someone who enjoys solving problems, improving processes, and learning new things.
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Responsibilities

• Ensure meeting and conference rooms are properly prepared, including set up furniture, equipment, and materials to support scheduled events.
• Identify facility-related issues and ensure they are promptly reported by entering detailed information into the work order system.
• Serve as a first point of contact for guests entering the facility. Greet guests with a friendly and professional demeanor.
• Ensure all security protocols are followed.
• Answer incoming calls with confidence and professionalism.
• Create engaging presentations and speak comfortably to groups of various sizes.
• Arrange and confirm dining, recreational, and business activities — making every request feel effortless and personalized.
• Review janitorial and maintenance work orders, coordinate mail and office supply services, and support onboarding for new employees.
• Respond to inquiries and resolve concerns from employees, guests, and coworkers with a customer-first mindset.
• Plan and execute on-site events from start to finish — including space reservations, setup, teardown, and logistics.
• Follow all property-specific emergency and security procedures, and ensure the right people are notified to maintain a safe environment.
• Coordinate with external service providers to ensure timely and high-quality delivery of goods and services.
• Share detailed information with your team and follow direction from leadership with precision and professionalism.
• Use established procedures to solve day-to-day challenges while contributing to a positive, high-performing workplace culture.

What This Job Offers

• Job Type: Full-time
• Industry: Real Estate
• Education Level: High school or GED