Workplace Experience Community Coordinator onsite in Raritan, NJ

CBRE • Raritan, NJ

170d • $55,000 - $68,000

About The Position

This role requires a solid understanding of workplace space and occupancy policies, facilities operations, hospitality with a flexible 'can do' attitude. As the site's single point of contact, workplace policy advocate, and service leader, the role fosters a positive office environment, enhancing individual well-being, productivity, and organizational culture. As the campus face, you will support an atmosphere for the workplace occupant, visitors, and service partners, while collaborating with teams, and build community. The ideal candidate for this role will be an inclusive leader who builds strong internal connections and a welcoming employee community that will help to shape, elevate, and enhance campus culture to create an environment where employees are encouraged to collaborate and drive innovation.

Requirements

• HS Diploma or equivalent experience or GED or equivalent experience required.
• Bachelor's degree or equivalent experience or other relevant vocational training preferred.
• Minimum of 1 years related experience of Workplace Space Experience, Facilities planning, and Hospitality.
• Previous customer service experience preferred.

Responsibilities

• Collaborate with the workplace space stakeholders to ensure the workplace policies are aligned and keep the workforce informed, connected, and engaged.
• Serve as the primary contact for Neighborhood Ambassador meetings, support committees plan and organize events, from small to large scale, supporting team and community building.
• Create an engaging workplace first and foremost.
• Support special projects as needed.
• Support Workplace Services delivery while compiling feedback.
• Maintain workspace policies and proactively ensure workplace policies are in place.
• Submit janitorial and maintenance work orders and communicate with partners to address issues.
• Respond promptly to customer requests and complaints, providing accurate information and light duty adjustments.
• Ensure company materials align are up to date as per the site's needs.
• Build trust with employees as their main point of contact.
• Compile employee feedback, comments, and requests.
• Support, train, and lead neighborhood ambassadors in response, new hire support, feedback, and communications.
• Deliver orientations, including facility tours, work order submissions, supply locations and ordering procedures, amenities, and software ordering.
• May support coordination of moves, adds, and changes (MAC).
• Provides general administrative support and other assigned duties.
• Participates, contributes to CBRE's Community Program, participates in ongoing training, share standard processes, and innovation.

Benefits

• Competitive salary range of $55,000 to $68,000 annual base salary based on experience.
• Opportunity to work in a collaborative environment built on shared values.
• Access to ongoing training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED