Workplace Coordinator

Sephora • San Francisco, CA

76d

About The Position

Store Development designs, builds, and maintains beautiful locations in some of the most coveted real estate in North America. We bring the physical expression of our brand to life by keeping client experience at the forefront of our decision-making processes and ensuring the success of our locations by managing cost, quality, and schedule. Within Store Development, the Corporate Workplace & Sustainability team is responsible for managing Sephora's corporate office real estate portfolio. Day-to-day operations include repairs & maintenance in addition to routine inspections and the completion of employee service requests. Our team works cross-functionally with many business partners to ensure that we deliver a best-in-class workplace experience for all employees. This position will site in office, Monday-Friday.

Requirements

• 2-3 years of experience managing vendors, service requests, and administrative support in a fast-paced environment
• 3+ years Office management or facilities management experience
• Strong organizational and time management skills
• High sense of urgency and responsiveness
• Knowledge of OSHA standards and general EHS best practices
• Ability to influence others and communicate effectively
• Skilled in vendor coordination and service level oversight
• Ability to thrive in dynamic, fast-paced environments
• Experience using ServiceNow or similar ticketing systems
• Familiarity with workplace ergonomics programs
• Strong problem-solving and prioritization skills
• Excellent written and verbal communication skills

Responsibilities

• Coordinate office services, including office equipment, supplies, janitorial, and maintenance across the North American portfolio
• Ensure cleanliness and appearance of office, lobby, kitchen, conference rooms, bathrooms, and other common areas meet departmental standards
• Monitor facilities work requests and ServiceNow ticket workflow; ensure timely response and maintain a high level of customer service standards
• Respond to building emergencies (plumbing, HVAC, health issues) and coordinate repairs with appropriate vendors
• Coordinate vendor onboarding, PO creation, and maintain preventative maintenance schedules
• Coordinate with appropriate vendors to repair electrical, HVAC, on-site equipment, and furniture issues
• Coordinate waste management and recycling procedures
• Coordinate with landlord site management and ensure compliance with building policies and procedures
• Support reception and other administrative positions as needed
• Coordinate workplace ergonomics program and assist with other facilities tasks

What This Job Offers

• Job Type: Full-time
• Industry: Health and Personal Care Retailers
• Number of Employees: 5,001-10,000 employees