Workout Officer - Associate - Remote

Santander Bank • Boston, MA

107d • $75,000 - $127,500 • Remote

About The Position

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities.

Requirements

• Strong background in SBA (Small Business Administration) loans.
• 5+ years of workout or collections experience (preferred).
• Proven expertise in commercial lending, SBA lending, and workouts.
• Proficiency in Microsoft Excel.
• Skilled in reading and interpreting financial and operational reports.
• Strong problem resolution and conflict management skills.
• Ability to work effectively with sensitive borrower issues.
• Excellent attention to detail and accuracy in execution.
• Self-motivated with the ability to work independently and as part of a team.
• Positive attitude and resilience in a fast-paced environment.
• Demonstrated strong work ethic and accountability.
• Bachelor's Degree or equivalent work experience in Business Administration, Accounting, Finance, Economics or equivalent field (Required).
• Master's Degree in Business Administration, Accounting, Finance, Economics or equivalent field (Preferred).
• Practical knowledge of corporate regulatory requirements, and factors influencing the business in which the Corporation operates.
• Ability to resolve complex situations with internal clients and regulators, while maintaining a professional presence.
• Ability to quickly respond to inquiries from regulatory agencies, internal partners, and external consultants.
• Ability to read, analyze and interpret government regulations, trade journals and legal documents.
• Ability to effectively deal with senior management as well as, Federal/State and other Regulators.
• Ability to work cross-functionally as a team player.
• Ability to mentor and guide staff and numerous projects simultaneously.
• Ability to influence others, including senior leadership.
• Excellent verbal and written communication skills.
• Advanced Microsoft Office (Excel, Word, PowerPoint, Outlook, SharePoint) skills.
• Strong project management skills.

Nice To Haves

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

• Manages accounts of low complexity, in accordance with risk management objectives and corporate budgets.
• Facilitates the resolution of problem loans through improved credit quality or repayment, in a cost effective manner.
• Generates new income via late fees, fees for waivers, prepayment fees.
• Reviews adequacy of assigned risk ratings and provide support for risk rating upgrade and downgrade recommendations.
• Resolves challenges and issues in providing lending solutions to clients.
• Develops system solutions to generate proper portfolio reporting and maximize current software capabilities to improve effectiveness or efficiency of portfolio monitoring.
• Collects financial information, communicates with loan applicants and credit administration to ensure approved loans are booked, funded, and managed in a proper and timely manner.
• Maximizes respective portfolio profitability growth by focusing on value add relationships and transactions.
• Participates in or lead the implementation of process and procedure changes.
• Maximizes revenue by generating new income via increased pricing, default interest, or deferred accruals.
• Ensures compliance with training, statutes, valuation and environmental policy.
• Supports senior workout professionals in management of troubled loan relationships.
• Maintains abreast emerging risk trends and risk management best practices; summarizes and communicates findings with team.
• Coaches and reviews the work of junior workout professionals, when needed.

Benefits

• Base Pay Range Minimum: $75,000.00 USD
• Base Pay Range Maximum: $127,500.00 USD

What This Job Offers

• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree