Workload/COTS Engineer

Conduent State Healthcare, LLC
1d$98,291 - $111,000Remote

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Workload Automation Admin/COTS Engineer The primary role of this position is the build/deployment/support of IBM workload automation (IWA) products, as well as several Commercial Off The Shelf (COTS) products incorporated into our client solutions. The selected individual will be expected to learn new skills needed to contribute to the team. These applications are primarily run in Linux but may have Windows agents. Microsoft Teams is used extensively for meetings and internal communications.

Requirements

  • 3+ years of total work experience
  • Bachelor's Degree CIS, CS or related field; technical certificates considered.
  • Adequate working space/Equipment/Discipline to be effective working remotely
  • Support production systems 24x7 utilizing an on-call rotation
  • Demonstrate evidence of work product if requested
  • Excellent communication skills and problem-solving ability
  • Experience working within a virtualized operating environment
  • Respond to trouble tickets per SLA, as reported by staff/end-users
  • Participating in Incident Management
  • Follow change processes and other procedures
  • Monitor, evaluate, and report system performance
  • Maintain security posture; resolve vulnerability scan findings
  • Share responsibility for documentation creation/maintenance
  • Interact with stakeholders to create schedules or provide technical advice and assistance
  • Experience with korn/bash shell scripting to automate tasks
  • General knowledge of job scheduling and related administrative/user experience

Nice To Haves

  • IBM Workload Automation (IWA) scheduler v9.5/10.3 and integration with Oracle/SQL databases is a plus. TWS or Control-M experience considered
  • Basic understanding of networking and Client/server technology
  • Cloud operating environment experience a plus
  • Healthcare experience is a plus

Responsibilities

  • Support production systems 24x7 utilizing an on-call rotation
  • Respond to trouble tickets per SLA, as reported by staff/end-users
  • Participating in Incident Management
  • Follow change processes and other procedures
  • Monitor, evaluate, and report system performance
  • Maintain security posture; resolve vulnerability scan findings
  • Share responsibility for documentation creation/maintenance
  • Interact with stakeholders to create schedules or provide technical advice and assistance

Benefits

  • health insurance coverage
  • voluntary dental and vision programs
  • life and disability insurance
  • a retirement savings plan
  • paid holidays
  • paid time off (PTO) or vacation and/or sick time
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