Workload Automation Engineer
About The Position
Duncan Solutions, LLC, is a full-service transportation management company that focuses on connecting people, technology, and data to make cities more livable and efficient. As a leading provider of parking and tolling management solutions, we support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, image review, customer service center and customer experience (CX) operations, integrated on-street parking management, and more. We are seeking a skilled and motivated Workload Automation Engineer with a strong focus on automating complex file‑processing workflows. In this role, you will be responsible for designing, developing, implementing, and maintaining automated solutions for file ingestion, transformation, validation, and distribution using a combination of traditional scripting tools (Bash, PowerShell, .BAT) and AWS automation services (Step Functions, Lambda, EventBridge) within our AWS environment. You will play a critical role in ensuring the reliability, efficiency, and scalability of our file‑processing operations.
Requirements
- Strong analytical and problem‑solving skills with excellent attention to detail.
- Ability to work independently and collaboratively.
- Excellent communication and documentation skills.
- Solid understanding of file‑transfer protocols (SFTP, FTP, SCP) and secure file‑handling practices.
- Experience with operating‑system fundamentals (Windows Server, Linux/Unix).
- Strong proficiency in Bash scripting on Linux/Unix platforms.
- Strong proficiency in PowerShell scripting on Windows platforms.
- Highschool diploma or GED.
- 2+ years in IT automation, scripting, or a related systems‑engineering role.
- Experience within AWS (Amazon Web Services), specifically automation‑related services such as Step Functions, Lambda, EventBridge, AWS Batch, ECS Fargate, etc.
- Experience developing and maintaining .BAT (Batch) scripts for Windows environments.
- Demonstrable experience automating file‑processing tasks (e.g., parsing, validation, transformation, renaming, moving files).
- Experience working with enterprise‑level workload automation/job‑scheduling tools.
- Solid understanding of file‑transfer protocols (SFTP, FTP, SCP) and secure file‑handling practices.
- Experience with operating‑system fundamentals (Windows Server, Linux/Unix).
Nice To Haves
- Bachelor’s degree is related field.
- Experience with ActiveBatch.
- Knowledge of database concepts and basic SQL.
- Experience with version control systems (e.g., Git).
- Familiarity with API integrations and web services.
- Understanding of ITIL concepts or similar frameworks.
Responsibilities
- Design, develop, test, and implement automated workflows for file‑processing tasks using Bash, PowerShell, .BAT scripting, as well as AWS Step Functions, Lambda, and EventBridge where cloud‑native orchestration is appropriate.
- Integrate both script‑driven and AWS‑based components into the enterprise workload automation scheduler, configuring job dependencies, scheduling parameters, monitoring, and alerting.
- Analyze existing manual or semi‑automated file‑processing procedures and identify opportunities for automation through scripting, AWS services, or a hybrid of both.
- Develop and maintain documentation for automated workflows, including technical specifications, runbooks, and troubleshooting guides.
- Monitor automated file‑processing jobs—across both script‑based and AWS‑based workflows—and proactively identify and troubleshoot issues to ensure timely and successful execution.
- Collaborate with application teams, system administrators, and business stakeholders to understand file‑processing requirements and dependencies.
- Implement robust error handling, logging, and recovery mechanisms within both scripts and AWS‑orchestrated processes.
- Ensure adherence to security best practices for scripting, file handling, AWS IAM permissions, and access control.
- Participate in on‑call rotation for production support of automated workflows.
- Stay current with scripting best practices, workload‑automation tools, and AWS services relevant to orchestration and event‑driven processing.
- Contribute to continuous improvement of automation standards and processes.
- Collaborate with application teams, system administrators, and business stakeholders to understand file‑processing requirements and dependencies.
- Implement robust error handling, logging, and recovery mechanisms within both scripts and AWS‑orchestrated processes.
- Ensure adherence to security best practices for scripting, file handling, AWS IAM permissions, and access control.
- Participate in on‑call rotation for production support of automated workflows.
- Stay current with scripting best practices, workload‑automation tools, and AWS services relevant to orchestration and event‑driven processing.
- Contribute to continuous improvement of automation standards and processes.
Benefits
- Medical, Dental, & Vision Insurance
- Medical, Dental, & Vision Insurance
- Healthcare & Dependent Flexible Spending Accounts (FSA)
- Health Savings Account (HSA) with Employer Contribution
- Company Paid Life and AD&D Insurance
- Company Paid Short- & Long-Term Disability
- Employee Assistance Program (EAP)
- 401(k) with Employer Match (Traditional/Roth/Safe Harbor)
- Paid Time Off
- 10 Company Holidays
- PTO Accrual
- Sick Time Accrual
- Parental Leave
- Jury Duty
- Military Leave
- Bereavement
- Other Voluntary Benefits
- Life and AD&D Insurance for Employees/Spouse/Child(ren)
- Critical Illness
- Accident Insurance
- Identity Theft Insurance
- Pre-paid Legal Insurance
- Dependent Care Flexible Spending Account (DCFSA)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
