1st Shift Working Supervisor Union - Local 1

EBM, Inc.•Round Lake, IL

1d•$19 - $19

About The Position

The Lead Janitor will be an active member of the site Operational Team and will actively lead the execution of all defined duties to fulfill the Company’s Values, Mission Statement, and contracted requirements to achieve the organizational goals and exceptional cleaning and service standards. This individual will not only lead an assigned shift but act in the role of a Janitor as well to execute duties with an eye for health and safety as mandated by the client. This position will lead a shift or site of employees where they will actively work to meet the company and client’s objectives through cleaning services, training of team members, and managing assigned projects while building strong brand loyalty with the client. This individual will drive systems and processes that will lead to higher levels of client and employee satisfaction as well as improving the capabilities of operations through the execution of processes, project management, and growth.

Requirements

High School diploma or GED. Some college preferred.
Must possess a minimum of 1-year Customer Service.
Ability to accurately review and process data and attend to detail.
Ability to communicate in both written and verbal formats.
Must complete client requested testing both medical and background.
Must have a valid license with a good standing driving record and auto insurance.
Has knowledge of the use of a personal computer in a Windows environment.
Has knowledge of Word Processing, Spreadsheets, and other assorted business software.
Ability to accurately review and process data and attend to detail.
2 years of proven housekeeping experience including baseline floor tech experience or education.

Nice To Haves

Fluent in second language preferred (written and oral) Language preferences will vary based on the market.

Responsibilities

Leads the site janitorial operations during their assigned shift or location.
Always promotes a customer service mindset with both internal and external customers.
Implements established department procedures and programs that meet goals and ensures a healthy, sanitized, and safe environment for both clients and guests.
Conducts quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations.
Ensures work assignments, including daily and weekly work schedules, meet department and facility needs.
Ability to establish priorities, work independently, and accomplish objectives without supervision.
Ability to handle and resolve problems.
Works in a team environment interacting with a variety of departments.
Establishes and maintains cooperative working relationships; treats others courteously and with respect.
Clearly communicates candidate and company expectations during the interview process.
Promote a safety first work culture.
Other duties and projects as assigned.