SRP-posted 3 days ago
Full-time • Mid Level
Hybrid • Tempe, AZ

Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona. Why Work at SRP At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power. SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits: Pension Plan (at no cost to the employee) 401(k) plan with employer matching Available your first day: Medical, vision, dental, and life insurance Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave) Parental leave (up to 4 weeks) and adoption assistance Wellness programs (including access to a recreation and fitness facility) Short and long-term disability plans Tuition assistance for both undergraduate and graduate programs 10 Employee Resource Groups for career development, community service, and networking Summary We are seeking a highly skilled Senior ERP Application Developer specializing in WorkForce Software (WFS) Time and Attendance configuration. This role involves configuring, maintaining, and supporting WFS solutions, ensuring seamless integration with HR and payroll systems. The ideal candidate will have experience in system configuration, troubleshooting, and technical support, with a strong understanding of workforce management software processes.

  • Configuration & Implementation: Configure WFS Time and Attendance modules, including pay rules and schedule configurations.
  • Customize workflows and business rules to align with company policies and labor regulations.
  • Conduct system testing, validation, and troubleshooting.
  • Technical Support & Maintenance: Provide ongoing technical support and issue resolution for WFS users.
  • Monitor system performance, troubleshoot errors, and implement enhancements.
  • Collaborate with IT teams to maintain system security and data integrity.
  • Integration & Development: Develop and maintain integrations between WFS and HR/payroll systems (e.g., SuccessFactors, SAP, Oracle).
  • Work with APIs, middleware, and data exchange protocols.
  • Assist in system upgrades, patches, and new feature deployments.
  • Documentation & Training: Create user guides, configuration workbooks, and technical documentation.
  • Train HR, payroll, and operations teams on system functionality.
  • Provide recommendations for process improvements and automation.
  • Consulting & Project Management: Obtain and maintain certification in WFS Product Suite applications.
  • Handle complex configuration issues and communicate roadblocks.
  • Write complex formulas and perform unit/system testing.
  • Gather and document customer business requirements.
  • Facilitate client workshops and deliver projects on time and within budget.
  • Provide project status updates and manage customer expectations.
  • Mentor junior team members.
  • 3+ years of experience configuring and supporting WFS Time and Attendance solutions.
  • Hands-on experience with system integrations, troubleshooting, and technical support.
  • Experience in software development and a deep understanding of technology.
  • Technical Skills: Strong knowledge of WFS configuration, pay rules, and scheduling.
  • Experience with WFS Policy Editor, SQL, XML, APIs, middleware, and JavaScript (preferred).
  • Familiarity with HR/payroll systems such as SuccessFactors, SAP, Oracle.
  • Soft Skills: Excellent problem-solving and analytical skills
  • Strong communication and collaboration abilities.
  • Ability to document processes and train end-users effectively.
  • Experience in unionized environments or public sector organizations (preferred).
  • WorkForce Software Certification (Time and Attendance, Database Schema, Analytics).
  • WorkForce Academy Training or equivalent experience.
  • Pension Plan (at no cost to the employee)
  • 401(k) plan with employer matching
  • Medical, vision, dental, and life insurance
  • Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
  • Parental leave (up to 4 weeks) and adoption assistance
  • Wellness programs (including access to a recreation and fitness facility)
  • Short and long-term disability plans
  • Tuition assistance for both undergraduate and graduate programs
  • 10 Employee Resource Groups for career development, community service, and networking
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