Austin Radiological Association, Transform your Career and Radiology! Who We Are: Since its inception in 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a cornerstone of healthcare in Central Texas. With a network of 17 state-of-the-art outpatient imaging centers and collaborations with 24 area hospitals, we're at the forefront of medical imaging in the region. Our partnership with Radiology Partners in 2019 has further enhanced our capabilities in AI technology, expanded our scale, and integrated us into a comprehensive national infrastructure. What We Offer: ARA is dedicated to providing exceptional career opportunities and keeping our team at the cutting edge of technology. We know the value of work-life balance and are committed to the personal well-being of all our team members. Here's why you should join the ARA / RP team: Competitive salaries, Advancement opportunities, Comprehensive insurance packages, Wellness programs that include mental health, Flexible scheduling for multiple positions, Access to industry-leading AI-diagnostics. ARA is seeking a highly motivated Workforce Scheduling Coordinator to join our growing team! Summary: This position requires strong organizational skills, multitasking ability, and a focus on continuous improvement. The role involves managing call center workforce scheduling, forecasting, staff scheduling, and software administration while supporting cross-departmental projects. Key responsibilities include developing and maintaining scheduling templates, overseeing daily workflows, creating specialized calendars, and ensuring a customer service-oriented environment. The coordinator will monitor key performance indicators (KPIs), provide real-time reporting, and collaborate with management to address challenges and optimize staffing levels to meet business needs.