Workforce Planning Analyst

FIS GlobalJacksonville, FL
16h

About The Position

As a Strategic Workforce Planning Analyst, you will support the creation and execution of workforce plans aligned with FIS’s business objectives. In this role, you will analyze talent needs, develop solutions to workforce challenges, and partner with business leaders to drive data‑informed decision‑making. Your work will ensure that scenario planning and analytics help shape organizational strategy and operational goals.

Requirements

  • University degree or equivalent experience.
  • 3–5 years of experience in workforce planning, HR analytics, business analysis, or a related field.
  • Strong analytical skills, including experience with data analysis and scenario modeling.
  • Knowledge of business processes, data management, and organizational planning techniques.
  • Ability to manage multiple projects and priorities with minimal supervision.
  • Proficiency in workforce analytics or business intelligence tools (e.g., Excel, Power BI).
  • Excellent written and verbal communication skills.

Nice To Haves

  • Experience with HR data systems or workforce planning software.
  • Familiarity with business process improvement methodologies.
  • Understanding of financial modeling or budgeting in a workforce context.
  • Knowledge of regulations related to workforce management.

Responsibilities

  • Collaborating with the workforce planning team to assess current and future talent needs.
  • Supporting scenario‑planning methodologies to evaluate workforce impacts across varying business conditions.
  • Managing projects and processes with a focus on continuous improvement.
  • Coaching and supporting junior team members to maintain high analytical and reporting standards.
  • Partnering with leadership to align workforce plans with broader business strategies.
  • Contributing solutions to complex workforce planning challenges using industry insights and benchmarks.
  • Developing and documenting operational plans to meet tactical and strategic workforce objectives.
  • Identifying opportunities to enhance workforce planning processes for improved service delivery.
  • Ensuring all recommendations and analyses are grounded in strong business process and data analysis practices.

Benefits

  • A voice in the future of fintech
  • Continuous learning and development
  • A collaborative and inclusive work environment
  • Opportunities to give back to the community
  • Competitive salary and benefits
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