Workforce Management Specialist

Point32HealthCanton, MA
408d

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About The Position

The Workforce Management Specialist at Point32Health plays a crucial role in supporting short-term staffing requirements within the organization. Reporting to the Workforce Management Manager, this position focuses on administrative tasks that ensure effective resource allocation to meet service level standards. The specialist utilizes forecasting data to manage real-time staff allocation, schedule adjustments, and report distribution, contributing to optimal performance in call center operations.

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