Workforce Management Scheduling Analyst
Humana•Trenton, NJ
428d•$40,200 - $55,200•Remote
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About The Position
The Workforce Management Scheduling Analyst at Humana is responsible for managing all scheduling processes to optimize resource utilization in call center operations. This role involves analyzing call center workloads and generating schedules using workforce management software to meet service performance goals. The position is remote and requires effective communication and analytical skills to ensure efficient staffing and scheduling.
