Workforce Management Real Time Analyst RTA
Entergy•West Monroe, LA
181d
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
A detail-oriented and proactive Workforce Management (WFM) Analyst to join our team. This role is critical in ensuring operational efficiency and service level performance across our call center operations. The ideal candidate will be responsible for real-time adherence monitoring, generating actionable reports, and managing schedule exceptions in alignment with business needs.
