Workforce Liason Jobs and Careers in Dallas at AT&T {"@context":"http://schema.org","@type":"JobPosting","baseSalary":{"@type":"MonetaryAmount","currency":"","value":{"@type":"QuantitativeValue","unitText":""}},"datePosted":"2025-10-6","description":" Job Description: This position requires office presence of a minimum of 5 days per week and is only located in downtown Dallas, TX. No relocation is offered. AT&T will not hire any applicants for this position who require employer sponsorship now or in the future. At AT&T, our purpose is to create connection, and every day our teams connect more people in more places. From connecting families, to helping connect future thought leaders to their chosen field, to connecting first responders to the solutions that save lives - connecting people for good is what we do best. Inside #LifeAtATT, you'll find our culture means more to us than our job titles. Together we promote strong values and support the communities where we live and work, all while celebrating the differences that make each one of us unique. What you'll do Term Workforce Liaison- Please note this is an AT&T term employee position which will be up to 3 years in length. Are you ready to play a pivotal role in supporting a large team of business professionals who keep DirectTV running smoothly? As an AT&T Workforce Liaison to DirectTV, you will oversee field personnel who support the operational activities at DirectTV and deliver service to their customers across the entertainment industry. You'll ensure the individuals are empowered with the tools, access, and systems they need to succeed, while maintaining operational efficiency and driving exceptional customer satisfaction. System Access Management: Provide and maintain access to critical business systems, including financial, HR, sales, PMO, and mass-market platforms to ensure DirectTV field personnel can perform their roles effectively. Employee Support: Address and resolve concerns, remotely, ensuring high levels of satisfaction at all times. Help navigate challenges and meet business goals. Process Ownership: Take ownership of day-to-day service business processes, ensuring adherence to established procedures that drive satisfaction and financial performance. Technical Support: Act as a go-to resource for resolving immediate technical needs What you'll need: Collaborative Problem Solving: Work closely with the field to meet financial objectives while maintaining high service standards. Technical Expertise: Provide direct support for access issues and issue resolution. Driving Excellence: Ensure that field resources and processes align with DIRECTV's goals for sustainable growth, customer satisfaction, and operational efficiency. Standards: Help maintain service delivery standards that align with the company's objectives for quality and profitability. Guidance: Facilitate the implementation of best practices Customer-Focused Leadership: Represent AT&T and DIRECTV professionally, delivering a consistent and positive experience for internal and external stakeholders. Project Management: Previous non-technical project management experience supporting business process is preferred Technical Proficiency: Proficient utilizing Microsoft Office including Outlook and Excel. Communication Skills: Outstanding interpersonal, verbal, and written communication skills to connect effectively with team members, leadership, and customers. Organizational Skills: Proven ability to manage multiple priorities simultaneously, with excellent attention to detail and a focus on achieving business goals. Problem-Solving Ability: Demonstrated success in resolving technical issues efficiently and effectively, with a customer-first mindset. Familiarity with Financial, HR, or CRM systems is a plus Experience in Wireless or media entertainment industry is a plus Our Analyst Project Management - Workforce Liaison, earns between $52,600.00-$98,200 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected. Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone. #LI-Onsite - Full-time office role- AT&T is leading the way to the future - for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we've built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now! Weekly Hours: 40 Time Type: Temporary (Fixed Term) Location: Dallas, Texas Salary Range: $65,400.00 - $98,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. ","employmentType":"Full Time","identifier":"R-83828","title":"Workforce Liason","url":"https://www.att.jobs/job/dallas/workforce-liason/117/86963336656","directApply":"False","hiringOrganization":{"@type":"Organization","name":"AT&T","logo":"https://tbcdn.talentbrew.com/company/117/FULL_v2_0/img/logo/ATT-Schema-logo20.jpg"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dallas","addressRegion":"Texas","addressCountry":"United States","streetAddress":"","postalCode":""}}]} Skip to main content FAQ & Resources Login Back General Early Careers Cricket Saved Jobs Accommodations Careers Back Call Center Corporate Global Government Support Retail Sales Technician Technology Early Careers Back Overview Accounting Additional internship opportunities Finance Marketing Sales Supply Chain Technology Skill-based opportunities Life at AT&T Back Benefits Culture & Inclusion Dallas Headquarters #LifeAtATT #LifeAtATT Blog Talent Network Events Search Jobs FAQ & Resources Login Back General Early Careers Cricket Saved Jobs Accommodations Job title, category or skills Location When autocomplete results are available use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures. Search Corporate Workforce Liason Dallas, Texas Apply now Save role Job Description: This position requires office presence of a minimum of 5 days per week and is only located in downtown Dallas, TX. No relocation is offered. AT&T will not hire any applicants for this position who require employer sponsorship now or in the future. At AT&T, our purpose is to create connection, and every day our teams connect more people in more places. From connecting families, to helping connect future thought leaders to their chosen field, to connecting first responders to the solutions that save lives - connecting people for good is what we do best. Inside #LifeAtATT, you'll find our culture means more to us than our job titles. Together we promote strong values and support the communities where we live and work, all while celebrating the differences that make each one of us unique. What you'll do Term Workforce Liaison- Please note this is an AT&T term employee position which will be up to 3 years in length. Are you ready to play a pivotal role in supporting a large team of business professionals who keep DirectTV running smoothly? As an AT&T Workforce Liaison to DirectTV, you will oversee field personnel who support the operational activities at DirectTV and deliver service to their customers across the entertainment industry. You'll ensure the individuals are empowered with the tools, access, and systems they need to succeed, while maintaining operational efficiency and driving exceptional customer satisfaction. System Access Management: Provide and maintain access to critical business systems, including financial, HR, sales, PMO, and mass-market platforms to ensure DirectTV field personnel can perform their roles effectively. Employee Support: Address and resolve concerns, remotely, ensuring high levels of satisfaction at all times. Help navigate challenges and meet business goals. Process Ownership: Take ownership of day-to-day service business processes, ensuring adherence to established procedures that drive satisfaction and financial performance. Technical Support: Act as a go-to resource for resolving immediate technical needs What you'll need: Collaborative Problem Solving: Work closely with the field to meet financial objectives while maintaining high service standards. Technical Expertise: Provide direct support for access issues and issue resolution. Driving Excellence: Ensure that field resources and processes align with DIRECTV's goals for sustainable growth, customer satisfaction, and operational efficiency. Standards: Help maintain service delivery standards that align with the company's objectives for quality and profitability. Guidance: Facilitate the implementation of best practices Customer-Focused Leadership: Represent AT&T and DIRECTV professionally, delivering a consistent and positive experience for internal and external stakeholders. Project Management: Previous non-technical project management experience supporting business process is preferred Technical Proficiency: Proficient utilizing Microsoft Office including Outlook and Excel. Communication Skills: Outstanding interpersonal, verbal, and written communication skills to connect effectively with team members, leadership, and customers. Organizational Skills: Proven ability to manage multiple priorities simultaneously, with excellent attention to detail and a focus on achieving business goals. Problem-Solving Ability: Demonstrated success in resolving technical issues efficiently and effectively, with a customer-first mindset. Familiarity with Financial, HR, or CRM systems is a plus Experience in Wireless or media entertainment industry is a plus Our Analyst Project Management - Workforce Liaison, earns between $52,600.00-$98,200 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected. Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone. #LI-Onsite - Full-time office role- AT&T is leading the way to the future - for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we've built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now! Weekly Hours: 40 Time Type: Temporary (Fixed Term) Location: Dallas, Texas Salary Range: $65,400.00 - $98,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-83828 Date posted 10/06/2025 Apply now Save role Share Facebook (Opens in new tab or window) X (Opens in new tab or window) LinkedIn (Opens in new tab or window) Email (Opens in new tab or window) Workers have rights under federal employment laws. How to create a meaningful mentorship Catch up on our pointers and tips from our people on how to build and nurture a mentorship. Learn more September 19, 2024 Article Career Hacks Related Content Load more Benefits Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits. Paid Time Off Tuition Assistance Insurance Options Discounts Training & Development Learn more about benefits Our hiring process Apply Now Confirm your qualifications align with the job requirements and submit your application. Assessments You may be required to complete one or more assessments, depending on the role. Interview Get ready to put your best foot forward! More than one interview may be necessary. Conditional Job Offer We'll reach out to discuss a conditional job offer and the next steps to joining the team. Background Check Timing is important - complete the necessary actions to proceed with onboarding. Welcome to the Team! Congratulations! It's time to experience #LifeAtATT. Check your email (and SPAM) throughout the process for important messages and next steps. Jobs for you Senior Specialist Business Strategy Dallas, Texas Save Job Principal Strategic Pricing Dallas, Texas Save Job Lead Strategic Pricing Dallas, Texas Save Job Senior Consultant Wireline Transformation Supply Chain Strategy Dallas, Texas Save Job Connect today Didn't find what you were looking for here? Sign up for our job alerts so we can connect and share the latest. Sign up for the Talent Network Welcome to the Talent Network Please complete the sign-up form to opt in for direct and promotional communications. Once you've filled out the form, check your inbox for a confirmation email. To finalize your sign-up, simply click the confirmation link in the email. Returning users click here An * indicates a required field. First Name * Last Name * Email Address * Country Code +1 +1242 +1246 +1264 +1268 +1284 +1340 +1441 +1473 +1649 +1664 +1670 +1671 +1684 +1758 +1767 +1784 +1849 +1868 +1869 +1876 +1939 +20 +211 +212 +213 +216 +218 +220 +221 +222 +223 +224 +225 +226 +227 +228 +229 +230 +231 +232 +233 +234 +235 +236 +237 +238 +239 +240 +241 +242 +243 +244 +245 +248 +249 +250 +251 +252 +253 +254 +255 +256 +257 +258 +261 +262 +264 +265 +266 +267 +268 +269 +27 +290 +291 +297 +298 +299 +30 +31 +32 +33 +34 +345 +350 +351 +352 +353 +354 +355 +356 +357 +358 +359 +36 +370 +371 +372 +373 +374 +375 +376 +377 +378 +379 +380 +381 +382 +385 +386 +387 +389 +39 +40 +41 +420 +421 +423 +43 +44 +45 +46 +47 +48 +49 +500 +501 +502 +503 +504 +505 +506 +507 +508 +509 +51 +52 +53 +54 +55 +56 +57 +58 +590 +591 +593 +594 +595 +596 +597 +598 +599 +60 +61 +62 +63 +64 +65 +66 +670 +672 +673 +674 +675 +676 +677 +678 +679 +680 +681 +682 +683 +685 +686 +687 +688 +689 +690 +692 +7 +77 +81 +82 +84 +850 +852 +853 +855 +856 +86 +872 +880 +886 +90 +91 +92 +93 +94 +95 +960 +961 +962 +963 +964 +965 +966 +967 +968 +970 +971 +972 +973 +974 +975 +976 +977 +98 +992 +993 +994 +995 +996 +998 Phone Number Interested In Select a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert. Job Category * Select a Job Category B2B Sales Bilingual Call Center Corporate Cricket Wireless Customer Service Cybersecurity Data and Analytics Developer Early Careers & Internships Field Sales Finance Government Support Human Resources Installation Technician Internships Marketing & Public Relations Part Time Real Estate Retail Sales Security Clearance Supply Chain Technician Technology Work From Home Location * When autocomplete results are available use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures. Add Opt-in Promotion AT&T Info and Alerts. Max 12 messages/month Privacy Policy (opens in new tab) . You may opt-out at anytime by sending STOP to short code 20013. Msg & data rates may apply. By signing up, I acknowledge that I have read AT&T's privacy notice privacy policy (opens in new tab) and that I wish to receive email and SMS communications. I understand that I can opt out of receiving email and SMS communications at any time. Confirm Email [default form message] Sign Up for Talent Network Don't Miss Out Join our Talent Network to be the first to know about new job openings, special announcements and behind-the-scenes information. Email Address * Apply Now - Job Title ]*$" data-val-regex-pattern="^[^ ]*$"> Apply Now - Job Req ]*$" data-val-regex-pattern="^[^ ]*$"> Apply Now - Job Category ]*$" data-val-regex-pattern="^[^ ]*$"> Apply Now - Job Location ]*$" data-val-regex-pattern="^[^ ]*$"> Apply Now - User Geolocation ]*$" data-val-regex-pattern="^[^ ]*$"> State/Province ]*$" data-val-regex-pattern="^[^ ]*$"> City/Township ]*$" data-val-regex-pattern="^[^ ]*$" autocomplete="address-level2"> Confirm Email [default form message] Sign me up Skip, I'd rather go straight to the application AT&T Info and Alerts. Max 12 messages/month Privacy Policy (opens in new window) . You may opt-out at anytime by sending STOP to short code 20013. Msg & data rates may apply. By submitting your information, you acknowledge that you have read our privacy policy (opens in new window) and consent to receive email communication from AT&T for our U.S. Talent Network. Careers Call Center Corporate Global Government Support Retail Sales Technician Technology Early Careers Overview Accounting Additional internship opportunities Finance Marketing Sales Supply Chain Technology Skill-based opportunities Life at AT&T Culture & Inclusion #LifeAtATT Blog Benefits Dallas Headquarters #LifeAtATT Facebook LinkedIn X Instagram YouTube Glassdoor FAQ & Resources Talent Network Current Employees Glassdoor Reviews Events Applicant Policy Privacy Policy Terms of Use Application Accomodation Sitemap Cookie Management © 2025 AT&T Intellectual Property . All rights reserved. AT&T, AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here . !function(b,e,f,g,a,c,d){b.fbq||(a=b.fbq=function(){a.callMethod?a.callMethod.apply(a,arguments):a.queue.push(arguments)},b._fbq||(b._fbq=a),a.push=a,a.loaded=!0,a.version="2.0",a.queue=[],c=e.createElement(f),c.async=!0,c.src=g,d=e.getElementsByTagName(f)[0],d.parentNode.insertBefore(c,d))}(window,document,"script","https://connect.facebook.net/en_US/fbevents.js");fbq("init","2457459907598278");fbq("track","PageView"); We use cookies and other tracking technologies to support navigation, to improve our products and services, to support our marketing activities and to provide content from third parties. To manage your preferences, select "Manage Settings" or choose "Accept" to consent to the use of Cookies. Accept Manage Settings try{for(var allPageAnchors=document.querySelectorAll("a"),allPageForms=document.querySelectorAll("form"),allPageButtons=document.querySelectorAll("button"),i=0;i 0?this.href.split(".")[this.href.split(".").length-1]:void 0,c=this.href.split("/")&&this.href.split("/").length>0?this.href.split("/")[this.href.split("/").length-1]:void 0;dataLayer.push({event:"file_download",link_url:this.href?this.href:void 0,file_extension:b,file_name:c})});var isSocialLink=function(b){for(var c=["facebook.com","twitter.com","linkedin.com","googleplus.com","tumblr.com"],e=!1,d=0;d com_survale.init(1513091872E3); talentbrew_pixel.init({category:"talentbrew",conversion_event:"page-view",job_id:"R-83828"}); Loading ... try{for(var allPageAnchors=document.querySelectorAll("a"),allPageForms=document.querySelectorAll("form"),allPageButtons=document.querySelectorAll("button"),i=0;i 0?this.href.split(".")[this.href.split(".").length-1]:void 0,c=this.href.split("/")&&this.href.split("/").length>0?this.href.split("/")[this.href.split("/").length-1]:void 0;dataLayer.push({event:"file_download",link_url:this.href?this.href:void 0,file_extension:b,file_name:c})});var isSocialLink=function(b){for(var c=["facebook.com","twitter.com","linkedin.com","googleplus.com","tumblr.com"],e=!1,d=0;d