Columbus Technical College-posted about 1 month ago
Full-time
Columbus, GA
Educational Services

Columbus Technical College is seeking an individual to serve as full-time Program Specialist in our Workforce Innovation & Opportunity Act (WIOA) division under Student Affairs. This individual will provide specialized guidance, day-to-day technical management, and expertise over the program. This position is full-time/exempt.

  • Advise students during early registration, open registration and drop/add periods;
  • Conduct information sessions for prospective students for WIOA program;
  • Schedule, Administer and Interpret assessment exam and results for program qualification;
  • Answer WIOA application processing questions for new students;
  • Process program approval inquiry questionnaires for WIOA program;
  • Update program processing deadlines and other needed information to the college website;
  • Make recruitment visits to employers, career fairs, etc.;
  • Answer community inquiries from email and phone calls;
  • Write and update student information and marketing materials;
  • Assist faculty with student issues regarding registration, advisement and academics;
  • Assist with the annual college Job Fair and in-house program specific activities;
  • Facilitate participant attendance and support service document processing bi-monthly
  • Provide WIOA program technical assistance to staff, students, faculty, administrators and other customers in relation to program/operational area;
  • Perform programmatic/operational functions for the WIOA program;
  • Monitor student semester progress;
  • Maintain applicable financial/official student records and files in accordance with WIOA policy guidelines;
  • Generate reports regarding WIOA program activity;
  • Manage and maintain office supplies and equipment, create and process purchase order requests for program participant's tools, equipment, services and supplies.
  • Associate's degree and Three (3) years of related work experience
  • Note: Experience may substitute for the degree on a year-for-year basis
  • Strong Oral and written communication skills
  • Decision making and problem-solving skills
  • Ability to work with limited supervision
  • Strong interpersonal relations skills and at ease dealing with the public
  • Knowledge of current industry trends and technology
  • Knowledge of the mission of postsecondary vocational/technical education
  • Knowledge of college programs of study
  • Knowledge of financial aid requirements
  • Knowledge of related state and federal regulations
  • Knowledge of budget development and management principles
  • Experience and knowledge of WIOA Policies and Procedures
  • Experience WIOA Intake and Enrollment Procedures
  • Experience with Banner, Degree Works and Blackboard
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