Workforce Development Supervisor - WIOA

Goodwill-Easter Seals Minnesota (GESMN)•Saint Paul, MN

23h•Hybrid

About The Position

The Workforce Development Supervisor (WDS) provides team development, supervision to program staff, and may also provide direct services to program participants. The WDS is responsible for assigning work, monitoring the day-to-day activities of staff, and ensuring the delivery of excellent services with the goal of achieving optimum outcomes for each participant. The WDS resolves problems and issues and ensures that positive working relationships with internal and external partners are maintained.

Requirements

Strong verbal and written communication skills
Efficient organizational and prioritization skills
Effective problem-solving and and decision-making skills
Knowledge of social service systems and supports such as, but not limited to: WIA, school systems, VRS, MFIP, MA, SNAP, Housing Supports, etc.
Familiarity with grants, funding sources and quality programs and services for person with barriers to employment
Knowledge of plan development, goal writing, placement and case management techniques
Proficient in Microsoft Office software
Ability to meet deadlines and achieve required outcomes
Knowledge of effective service intervention strategies and techniques in program area
This role requires a motor vehicle record (MVR) check(no major violations, not more than two (2) minor violations, and not more than one (1) accident in the past three years)
Ability to meet GESMN's authorized driver requirements, including: Must have a valid driver's license
Must have proof of auto insurance with a minimum of $300,000 combined limit for bodily injury and property damage coverage
Must be 21 years of age or older
2-4 years of relevant experience required

Nice To Haves

Associate degree or Bachelor’s degree in a related field preferred

Responsibilities

Provide team development
Provide supervision to program staff
May also provide direct services to program participants
Responsible for assigning work
Monitoring the day-to-day activities of staff
Ensuring the delivery of excellent services with the goal of achieving optimum outcomes for each participant
Resolves problems and issues
Ensures that positive working relationships with internal and external partners are maintained
Provide direct supervision to assigned staff and engage, motivate, and inspire them to achieve desired results
Responsible for quality of services provided by assigned staff and is also accountable for assisting the Manager for the overall excellence and success of the assigned program area
Assist manager to build a cohesive, focused program team by providing consistent direction, support and encouragement to achieve desired program results