Workforce Development Manager

Gracelight Community Health•Los Angeles, CA

61d•$102,254 - $145,513•Onsite

About The Position

SUMMARY: The Workforce Development Manager leads the design, implementation, and evaluation of programs that strengthen the organization’s workforce capability and performance. This role oversees all aspects of employee learning and development, including administration of the Learning Management System (LMS), to ensure a skilled, compliant, and mission-driven workforce that supports the delivery of high-quality community healthcare.

Requirements

Bachelor’s degree in Human Resources, Organizational Development, Education, or related field required; Master’s preferred.
Minimum of five years of experience in workforce development, training, or organizational learning, preferably in healthcare or community-based settings.
Demonstrated experience managing or implementing an LMS platform.
Strong understanding of adult learning principles, instructional design, and training evaluation.
Excellent facilitation, project management, and communication skills.
Analytical ability to measure training impact and recommend data-informed improvements.
Collaborative approach with the ability to build trust and credibility across all levels of the organization.
Current CPR Certificate
Current and in good standing; CDL and vehicle insurance
Ability to read and interpret documents that are at times highly complex relating to clinical, legal and financial matters.
Ability to write sophisticated reports and correspondence.
Ability to speak and present information effectively with all constituencies: board of directors, physicians, clients, patients and employees of Gracelight Community Health.
Ability to facilitate discussions and work in a highly collaborative manner.
Ability to positively manage and communicate change.
Ability to influence key leaders, physicians and other providers.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and the ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to apply common sense to daily situations that arise.
Ability to make decisions and execute timely to produce positive outcomes.
Demonstrates ability and flexibility to work in other areas of the organization as needed.
Adheres to company’s policies and procedures.
Demonstrates required knowledge, skills, education for job functions.
Maintains and promotes a safe work environment.
Demonstrates a self-directed mature, disciplined and tactful approach to fulfilling job duties.
Demonstrates excellent communication skills, both oral and written.
Demonstrates proficiency in computer applications such as Microsoft Excel, Power Point, Word and Outlook.
Displays a positive outlook on the job and promotes professional behavior always.
Organizes and prioritizes work with minimum supervision.
Thinks critically to navigate business issues daily.
Assesses opportunities and reviews current practices for continuous improvement.
Manages time efficiently and follows through on duties to completion.

Nice To Haves

Master’s preferred.

Responsibilities

Develop, implement, and maintain a comprehensive workforce development strategy aligned with organizational goals and compliance standards.
Conduct regular assessments of training needs and recommend solutions to close performance or skill gaps.
Design and deliver training programs for clinical and non-clinical staff, including onboarding, compliance, and professional development courses.
Evaluate the effectiveness of training programs through feedback, assessments, and performance outcomes.
Lead evaluation, implementation, and rollout efforts of a comprehensive learning management system to support all sectors of organization.
Manage and maintain the organization’s LMS, ensuring system integrity, user accuracy, and timely course assignments.
Source, develop, upload, track, and manage learning content to support continuous education and compliance requirements.
Generate and analyze reports to monitor training completion, compliance, and engagement metrics.
Serve as the primary liaison between HR, IT, and vendors to optimize system functionality and user experience.
Coordinate and facilitate employee orientation and ongoing workforce training initiatives.
Develop and manage leadership and career development programs that foster internal growth and succession readiness.
Identify and manage external training partnerships, certifications, and workforce funding opportunities.
Ensure all training programs align with organizational values, regulatory requirements, and strategic objectives.
Partner with department leaders to integrate learning and development into performance management and employee engagement strategies.
Support supervisors in developing team members through coaching and effective development planning.
Promote an inclusive learning culture that values growth, collaboration, and continuous improvement.